New Idea

It is obvious that the next firmware must contain the new version of Twonky Server 'cause the current version (5.1.9 i think) has lots of bugs.


My example is the very old and well-known issue with a "UPnP timeout messages" which leads to Twonky stop after 30 minutes of video streaming making simply impossible to use the device as media server. I've contacted Twonky Media support and they say it is the new version which can resolve my (and not only my) problem but there is no way to easily install it on the NAS.


My Book Live is positioning as "DLNA compliant" device, so it will be the very good idea to update the program which makes MyBook dlna compliant. Maybe the solution is to open for conventional users (not linux-professionals) the possibility to install Twonky Server from the MyBook web-interface (If it's to hard to WD to support it).

Status: Unplanned

Re: Update Twonky on Mybook Live

Status: Duplicate Idea
by on ‎01-17-2011 01:35 PM - last edited on ‎02-01-2011 10:05 AM by Community Manager Community Manager

I would like a Twonky update for the My Book Live.

Status: Duplicate Idea

Many of us have albums that include guest artists.


The limitation with Artist/Album tag is that it would seperate an album into multiple entries.


For example, say P!nk's The Truth About Love have a song with Nate Ruess.


Then there will be two entries. (P!nk) and (P!nk & Nate Ruess)


It can drive you crazy when you have a dozen of albums from an artist with 20 to 30 duets.


iTunes has been supporting Album-Artist tag for a while,


so it makes sense for WD to add this tag (Album-Artist / Album) in a future upgrade :smileyhappy:

Status: Acknowledged

Idea approved for voting, and I'll support it as well.

Dear all,


I had the problem that all the time when I connected the MyPassport to the My Book Live Duo and I insert the right password a Error appeared.


After I formatted the MyPassport and take a new passeord (shorter and without special signs I was able to unlock the MyPassport in the dashboard of the My Book Live Duo.


For next update of SW please take out this limitation or fix the possible bug.



Status: Unplanned
I would like to be able to use my WD ShareSpace as a Time Machine backup under Mac OS X 10.7 (Lion). I have ShareSpace connected to my router.

When trying to perform the initial backup, I am getting this error:
"The network backup disk does not support the required AFP features."

After doing some research, I learned that this means that the software of the drive does not support some features required for Time Machine. Apple document for Time Machine support can he found here (
Status: Acknowledged

iTunes sharing broken

Status: Acknowledged
by on ‎12-13-2011 09:12 AM

The iTunes sharing is brkoen for MyBook World Edition II since iTunes version 10.4. It would be good idea to update the firmware of the device since iTunes sharing is a major USP for the drive.




Status: Acknowledged
Idea approved and submitted for voting.

Sentinel DX 320000!!! 32 Bay NAS!

Status: Unplanned
by on ‎11-15-2011 09:52 AM

I would love to see a 32 Bay NAS from WD. This would finally allow me to store my entire home video collection on a single drive (at least once 4+ TB drives come out) and would be an amazing thing to have. Right now the largest bay from other hard drive manufactuers (who shall not be named) only go up to 8 and 16 bays and are still too small for my needs- as I am sure they are too small for many other peoples as well.

Status: Unplanned
However, products with a larger quantity of bays are certainly not out of the question for future products.

WD My Book Live - Direct USB copy

Status: Unplanned
by on ‎02-01-2013 11:54 AM

WD My Book Live and Live Duo should implement a direct USB copy from an attached USB drive.

This will improve user experience when copying large amount of data hrough an high speed channel (USB) compared to network transfer. It's worth noticing that other WD products (such as WD TV Live Hub) already implement this feature.





Status: Unplanned

Disable Public Share

Status: Unplanned
by on ‎04-15-2011 06:38 AM

On MyBook Live the default share "Public" has unrestricted R/W and can't be disabled.

I would like to have the option of  turning off the default share "Public".

Status: Unplanned
The Public share is just that Public. You can always create other shares to restrict access.

Version 5.1.7 is very old revision of Twonky Mediaserver and it does't support *.mkv file.

Please update Twonky or write instructions how I can update it in WD Sharespace 4Tb

Status: Unplanned

Hi there,


Subject explains it all.

CTorrent is simply too slow, clumsy, complicated, communicates slowly...

My idea is to take Transmission and integrate it into the next firmware version of WD My Book World Edition II.


I am sure a lot of people would appreciate this...



Status: Unplanned

New here, so go easy on me.  I was just thinking that an easy way to back up a WD MyBook Live to another WD MyBook Live would be great (kinda like a duo, but two seperate devices).  Software that could run on the hard drive (not the PC) to automatically back up another drive would be an easy way to do back ups.

Status: Duplicate Idea
The Mybook Live and My Book Live Duo already support this feature. It is called Safepoints.

Quotas on MBL

Status: Duplicate Idea
by on ‎08-23-2011 02:57 PM

Hi, I understand that quotas on shares aren't currently available on the MBL, but does anyone know if there are any plans to allow this in future software releases?

The reason I ask is that I'd love to replace using my Time Capsule for TM backups, but don't want TM to effectively hog the space on my MBL, hence the desire for quotas.


Btw, isn't it about time WD made smartware perform similarly on a mac to a windows machine, as it's basically non-existent for the mac, and despite the software initially installing an icon into my macs' status bar, that has now disappeared and I can't find it on my system to put it back - I've tried reinstalling it from the dvd but the system won't let me as it says it's already installed.




Status: Duplicate Idea
Thanks for the suggestion. I believe this has already been suggested here before and in the forums.

web interface to download files

Status: Acknowledged
by on ‎07-29-2012 07:54 PM

I have tried the network drive produced when you connect to your drive with the web interface.  It takes a really long time to just gather the list of files when you click on a folder.  Sometimes, I just want to download a single file.  It would be much less taxing on network resources and quicker to provide a simple web interface to browse files and download them.

Status: Acknowledged
Thanks for the idea. We have actually been thinking about ways to include a feature like this in future products.

iPhone 4 App for Music Streaming

Status: Acknowledged
by on ‎06-15-2011 08:04 AM

I love the WD app for my iphone4 that allows me to stream all of my photos stored on my WD Worldbook Network Drive.  Why is there not a similar app to allow me to stream all of the music files stored on my WD as well?  This is an important feature to most of us spending more than $100.00 on a network drive.  I hope you are upgrading the WD photos App to work with the music or are planning to create a new app to allow for this.

Status: Acknowledged
Thanks for the suggestion. There are plans for something to do this. Timing is in the next two months.

Mobile friendly webpage

Status: Acknowledged
by on ‎06-23-2012 01:02 AM
Did you ever try to access the mbl webpage on an iphone or an ipad? The layout is messed up, the blue hint "dialog" covers parts of the functions, the aler notifications covers a large part of the screen. Since I think you will not ever do a mobile friendly webpage, Iwould like to have a way to disable clutter, such as hints and notifications.
Status: Acknowledged
This idea has been approved for voting.

Make twonky stream movie and folder icons

Status: Unplanned
by ‎04-14-2011 11:17 AM - edited ‎07-19-2011 01:07 AM

In current state when viewing video library via Media Server with Twonky on WDTV, all files and folders appear as default blank rectangles.


In network shares mode, all video file and folder shows the JPG icon attached (assumed having the same filename or folder.jpg).


I suggest that you make twonky show the JPG files for folders and video/audio files.

Status: Unplanned

SMB for pure sharing without twonky

Status: Acknowledged
by on ‎04-04-2011 02:06 PM

An option for setting samba as local master for fast and simple multimedia sharing without twonky

Status: Acknowledged
We are looking into adding this in.

USB 2.0 connection for NAS copying

Status: Acknowledged
by on ‎02-11-2010 01:06 PM

It would be great if you could copy files via USB 2.0 or 3.0 to the NAS dirve, especially for the initial mass copying of files.

Status: Acknowledged

Support disk encryption of /DataVolume partition

Status: Unplanned
by on ‎01-31-2011 11:51 AM - last edited on ‎09-06-2011 11:05 AM by Community Manager Community Manager




I would like to suggest that with the next firmware update, the Linux kernel inside the WD Mybook Live should include the non-hardware related modules such as encryption and loopback device modules which are available by default on normal Linux systems.


My goal is to encrypt the /DataVolume volume using the built-in Linux 2.6 full disk encryption and provide a way to unlock the volume once after boot. For me personally, a SSH login would suffice (using libpam-mount), but for most people, providing a way via e.g. WD Quick View would of course be more user friendly.


This way, all data is readable after unlocking it once, but becomes inaccessible once the device loses power (and has to be unlocked again). The Linux 2.6 crypto API provides ways to unlock using multiple passwords, so each user could (theoretically) use his own password to unlock the drive.


I have exactly this set up running in a G4 Mac Mini running Ubuntu, which was my former backup server, but this machine is limited to 250G of storage, and I would LOVE to see WD NAS disk encryption get enabled, with the low power usage it has it would be my definite future backup disk!



Status: Unplanned
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