byjimmyfwalker01-11-201407:38 AM - edited 01-11-201407:43 AM
I would like to have the ability to backup my enitre EX4 to an external USB drive. I know the feature is already in the unit, but you have to schedule one folder at a time, so it would be nice to schedule the whole unit, and then only have it backup the files that have changed, and not the whole unit. It could be kept in one folder on the USB drive, instead of creating individual folders with dates and times. Also would like to see the ability to remove permissions from the USB backup share so that you can restrict who sees all the data from the EX4.
I'm using My Cloud drive and I've created a public media share that I'm using to store music, pictures, and videos. I need this to be public so various devices (TV, xbox, etc) can access it but that means that anyone on my network (friends, family) could accidentally delete everything in that share. I'd like to set guest access as read only on that share to prevent that.
It seems like it would be fairly easy to add a guest read only flag to the dashboard GUI since I believe this maps directly to the samba config keyword "read only = yes" (or writeable = no) which is already part of the /etc/samba/overall_share file. I tried setting this option (via ssh) and it does work (it makes it read only), however the valid login list (write list field) is being ignored for some reason so if I set read only to yes, then I can't write to the share even though I connect to it as a user in the writeable list. Not sure why that's the case...
I wanted remote access to files created in Apple's Pages program (word processing). I copied the files from my Mac to the MyCloud EX2 but the files show up as folders on my iPad and thus cannot be opened. They open correctly on my Mac.
In reading about this (e.g. https://discussions.apple.com/thread/5500576) I discovered that Apple updated its file format to save Pages documents as packages and not a single file. The Mac and iPad read these as documents but WD reads them as a folder with documents included that cannot be read. This is a change by Apple for version 5. I have some older Pages document that open fine using the WD application. But current documents cannot be opened by the iPad after they are transferred to the EX2.
It appears that DropBox has updated their software so that it now correctly reads these packages. Unfortunately once they are transfered the the EX2, if I subesequently copy them to DropBox, they are corrupted by the WD filling and cannot be open. My only solution is to use DropBox exclusively for saving Pages files; which complicates keeping my files in one location.
I also noted that opening a Pages document, saved in DropBox, using the WD iOS application also corrupts the file. I have to keep using the DropBox app and be careful when transferring files from the EX2 to DropBox. I'm sure I'll mess something up along the way and corrupt my DropBox files.
Is there any chance that WD can update their software to allow Apple Pages documents to be read correctly? It would certainly make my use of my EX2 much more effective.
I had recently submitted an idea to be able to backup the entire EX4 on a schedule, instead of setting up each individual folder, and then manually kicking off the backup. The idea was rejected by WDC, stating they would not support that feature on the EX series. I hope that was a mistake - really you won't support the function to backup the entire device on a schedule? If that is the case I will have no use for this device, and will need to purchase a different unit. Please WDC, make this happen.
The instruction manual says nothing about any function or menu option about linking AD with cloud. Anywhere.
I'm thereby going to have to conclude that at this time, the function is not available.
However, this should have been implemented in the first revision as it negates the whole point of having a device called "My CLOUD" on an AD with controlled users who have a single sign-on solution on laptops and other mobile devices.
This is the main reason the company I work for picked the My Cloud EX4 device in the first place.
You could argue that not everyone in the AD needs cloud access, you'd be right, I have about 40 users only about 10-12 of them will need cloud access. I could create the users manually and then join the AD, and alott the rest of the users to FTP and UNC file sharing.
What happens though if one of the Cloud users quits his/her job or if we decide to hire a new employee and I have to add him to the cloud users?
I would then need to remove the drive from AD, add/remove the user as required, then rejoin?
What happens to the AD users' files when I do this? Will they be deleted? Will the users lose access to them?
Furthermore, I discovered that when adding/validating your user, the interface presents you with a pull down menu listing all existing users.
I don't mean to sound rude or aggressive but you guys are making it really difficult not to.
Please implement the AD->cloud link as soon as possible and thanks!
I am using my EX4 as more storage for my backup server. I'm doing disk to disk backups, and then disk to cloud with a 3rd party.
My disk to disk is something I built, which has a few other people using it for fairly large setups. It's simply rsync with hard linking between incrementals. I'm not sure if hard linking is working at all with Samba though. I'm bouncing between projects here like a mad man.
To give SMB access to my previous NFS share, I had to do the following. It would be good to see these as options or changes in future firmwares, so I don't have to do it manually in the shell. I had to grant root access to samba, because I back up almost everything, and they can be owned by any local user. If I back up the entire filesystem, lots of files are owned by root (obviously), so Samba allowing root is essential. It would be a nightmare to restore and guess at ownerships for every file on the system.
I gave this disclaimer on my post, so you guys will (hopefully) not get support requests for changes I mentioned.
"Note to everyone else. Don't do any of this. I had to log in via SSH and manipulate things directly. I'm a professional, and take all liability for my own mistakes."
If I can be of any more help, feel free to email me. I believe admins can see my email address on my profile. If you're at WD and can't get my email, get with me and we'll figure it out. I'm sure this is all clear enough for anyone building the firmware. If you want me to try something in my environment, I'm willing to consider it. I work with this stuff all day every day, so I generally know if a change is dangerous.
There's a bug with my changes. I can read all the root-only files now. I can't write to anything. I'm back in to fix that. I'm sure it's one stupid flag. samba.conf can be annoying.
1) Allow the user root to be accessed via the user panel, and add it to the smbpasswd file.
Obviously the local user root already exists. I added it to the smbpasswd file with: smbpasswd -a root
And I also set the local user password with: passwd root
2) Make root a valid option as a user to be allowed to the share. Allow root to be added to the valid users list.
3) Change /proc/sys/dev/raid/speed_limit_* . 1000 is way too low with 16TB. After the firmware update, it wanted to rebuild the array, and will take 11 days. I changed them to 99999999 (arbitrarily high number) . Now it claims 2.54 days. That could be catastrophic if someone had flaky power. We've been having short power outages here, but the UPSs stayed up the whole time. If we had a long outage and the generator didn't kick on (or if I was an average home user) dropping power during a rebuild could fail the array. I don't think you want to try to explain over the phone to a novice user how to reassemble a failed array.
4) I would have liked it if you had built busybox with chattr. Tell whoever builds it, they'll understand. I wanted to "chattr +i smb.conf", so nothing would accidentally change my settings back. I already tested, and if i make any unrelated changes, it reverts them to your settings. I made a backup, so it won't be a big deal if it changes in the future.
I only got the EX4 because it was cheaper than building out my own machine to do local storage. As far as that goes, it's cute, and seems to work well. All in all, it doesn't look bad from the inside.
And, thank you for having ssh as an option. i'd hate to have to try to root this thing without it.
I think that almost everyone would like to be able to set the maximum size for each share, here are a few examples...
1. Parents want unlimited share size(s), but for each of their kids they wish to limit the share size for each of them so that it doesn't get spammed with stuff that doesn't need to be there. I know a few parents would be very happy if their children's homework etc was stored on the HD rather than just their computer as a back up.
2. Freaks like me will want to set specific share sizes just to allow us to keep things organized and up together.
3. A lot of people have Macs and currently the timemachine will use up the entire drive, it is one heck of a hogger. Since Apple have yet to fix this, and may never do...this may be great for users so they can set a limit on their timemachine share.
I can think of loads of reasons why this would be a great feature, and to be honest it is the only feature (or rather lack of) which is preventing me from buying myself one; though I know a lot of people who already own one or more of these, and therefore I am very interested in at least one for myself.
PS: It may be an idea to also allow some shared "No Limit", thus can use whatever free/usable space is remaining, but those with limits can only use up to the limit(s) set.
PPS: Might also be worth concidering whether or not to have share limits per user as well as per share. This could be a max limit for a user regardless of which shared they are using, or it could be a max limit for them within a specific share.
I think at the end of the day, I could be happy to create a share for each person and set a limit on those shares, leaving mine with 'No Limit'.
after reading through this forum, it seems as if the Sharespace RAID-5 is really touchy and not very reliable. So I would like you to create a thorough help page on data recovery from crashed RAID-5 array.
I assume there must be a software tool that can be used to recover the data of a crashed sharespace raid-5 array, right?
Many users have access to a "regular" PC and could hook up the 4 drives to it, boot it from a DVD and operate a data recovery tool.
So please provide the software tools (may be the image of a self-bootable DVD with linux and the preconfigured software tool) as well as detailed instructions.
This would enable your users to help themselves so they don't have to contact your support which - in return - would lower your support cost. So providing this software and information would be a win-win.
If you do not want to pay twonky company for its software update, at least start to develop an internal DLNA solution. There are some existing freeware LGPLed linux distribution in Internet: http://elinux.org/DLNA_Open_Source_Projects I think no one is asking for real time transcoding on the cpu of wd's NAS: we need just a reliable solution that works with all current file containers (mkv, avi, mp4) and possibly with most common DLNA receivers (Xbox, playstation, some new tv set)