WDTV Live SMP Hauppauge 950Q tv tuner can not change channels

I recently bought a Hauppauge 950Q tv tuner to use with my WDTV Live SMP. The SMP found all my local channels and the picture and sound are great. The problem is when I attempt to change the channel my picture freezes and locks up. The only way to fix it is a hard reboot only to have it happen again if I change channels. The Happauge works perfectly when connected to my PC windows 7. I think the problem has to be the drivers in the WD SMP. I have searched the forum and found others with the exact same problem, but I haven’t found any solutions posted. Can anyone help me find the fix for this?

What firmware are you running on the WDTV SMP?

Have you tried performing a hard reset?

Firmware version 1.15.10 and yes I tried the hard reset to no avail.

Same issue for me. Hard reset not solving this.

Reported this issue 2 month ago and it’s still in-review status.

http://community.wd.com/t5/WD-TV-Live-Streaming-Issue/Cannot-change-channel-with-WinTV-HVR-950Q/idi-p/566069

Hope WD or Hauppauge solve this issue soon.

Until this problem solve, do not buy SMP + 950Q.

I think WD need to remove 950Q from support device list.

I think the problem is the WD driver for Happauge. A firmware update will probably fix this. Feed back from WD would be helpful.