C3H is’nt the model number (that’s the FCC ID or IC number)
Model (aka P/N ) should be either WDBHG70000NBK or WDBGXT0000NBK for the Live Streaming
i’ve notified a mod to move this thread to the correct forum.
This thread is the 2014 WDTV Media Player WDBYMN0000NBK, WDBPUF0000NBK