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Occasional Contributor
kevinkimmett
Posts: 4
Registered: ‎08-04-2012
0

WD TV Live won't connect to internet

Hello!

 

I just bought the new WD TV Live media player and it won't connect to the internet.  It shows my wireless netowrk in the available wireless networks screen but after I enter my password it says "Wireless Network Not Found - Please make sure that you have entered the wireless network name and password correctly".  

 

I have the old WD TV Live Plus and it connects to the same netowrk without any issues.  I actually re-setup my old box just to make sure and it connected without any problems.

 

I have read through the forums and surfed the web for answers but can't find anything.

 

I have:

 - checked and rechecked the password

 - updated the latest firmware

 - done a factroy reset

 

Connecting directly to my ethernet is not an option and it shouldn't have to be since the old box connects wirelessly.

 

Any help would be greatly appreciated.  :smileyhappy:

 

Thanks,

Kevin

 

 

 

Occasional Contributor
kevinkimmett
Posts: 4
Registered: ‎08-04-2012
0

Re: WD TV Live won't connect to internet

 

Oh, and I'm on a Mac.

 

I just turned off the security for our wireless network and it connected!  Of course, I can't keep it like this.

 

Kevin

Occasional Visitor
Henkera
Posts: 1
Registered: ‎08-04-2012
0

Re: WD TV Live won't connect to internet

The network can be a bit shady with the old firmware versions, might depend on the router. Try to download new firmware and installing it manually via the USB-port. Just put the extracted files on the root of the USB-device and put it in, you'll know what to do next.

Occasional Contributor
kevinkimmett
Posts: 4
Registered: ‎08-04-2012
0

Re: WD TV Live won't connect to internet

Yeah, tried that. I'm using the latest firmware.

Since I was able to connect with no password protection on my wifi I'm sure it has something to do with my wifi setting on the Mac.
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