WD TV Live - Won't connect to Workgroup or see Windows 7 Media Shares

Hi all,

I have recently purchased a WDTV Live.  I have it connected wirelessly to my Netcomm Nb6Plus4Wn Router.  It can connect to the internet and play youtube videos etc without a problem.

However I have not been able to connect the WDTV to my windows 7 Desktop on which I have shared folders.  I can access the shared desktop folders from my Macbook (my just going to my pc’s IP address), so they are working.

I have spent the last 5 days searching various forums and trying different methods to get it to work but without any success.

When I go to Videos > Select Content Source > Media Shares > all I get is the spinning wheel.  It just continues to spin and does nothing from there.

I have made sure that both the Desktop and WDTV have the same Workgroup name “WORKGROUP”.

On my desketop, the WDTV does not show up in Windows Explorer > Network either.

I have even tried setting up a Plex server on the desktop to try and use that but still nothing.

At this stage I have tried just about every method I have found on the net (minus the registry tweeks) and have not had any luck trying to folders/PC’s/Servers through either Media Shares or Media Server.

I have tried disabling the windows firewall - no luck

I have disabled windows 'homegroups - no luck

Any suggestions on what I could try would be greatly appreciated. 

Cheers.

Hello,

Check the link below to see the steps on how to properly share the folders on your computer

http://wdc.custhelp.com/app/answers/detail/a_id/3787/related/1/session/L2F2LzIvdGltZS8xMzg2MTc4OTQ3L3NpZC9nbGsyRy1HbA%3D%3D

Also check the following KB article for issues accessing the shares folder on your computer

http://wdc.custhelp.com/app/answers/detail/a_id/3792/related/1/session/L2F2LzMvdGltZS8xMzg2MTc4OTU1L3NpZC9nbGsyRy1HbA%3D%3D

As a recommendation, reset the unit back to factory defaults and configure the settings again.

http://wdc.custhelp.com/app/answers/detail/a_id/3646/session/L2F2LzQvc25vLzEvdGltZS8xMzg2MTc5MzM0L3NpZC9nbGsyRy1HbA%3D%3D