04-26-2012 03:35 PM
I just wanted to provide a quick update:
The Intermittent Logout issue has been identified and resolved. We will release a fix soon for this issue.
We are still working with Netflix to resolve the 502 errors seen, and this issue continues to have a top priority with our teams.
04-27-2012 11:28 AM
The intermittent logout issue will be fixed in our next public release. Thank you all for your patience while we fixed this issue.
The 502 error message still persists. I've received private messages indicating that this issue may be fixed for some customers. Please reset your device to the default settings and try to launch Netflix again.
04-29-2012 09:21 PM
04-30-2012 01:12 AM
Just started noticing this issue after having only had my WD tv Live for about a week. **bleep** annoying as I bought it only to use NetFlix...
1. Have to reactivate my device as it become deactivated.
3. 1.07.18 latest
6. The error occurs on loading the first programme after switching on. Gets to say 15% and then hangs for a while before throwing up the error
7. Netgear DGN2200 V188.8.131.52_7.0.36 & WD TV Live attached via WiFi (WPA2-PSK AES)
8. DSL via C&W LLU at about 8Mbps
9. Demon Internet/Thus (C&W)
10. Works perfectly on Nintendo Wii, 2 Ipad 3's and iPhone 4s. ONLY does this on the WD TV Live box
04-30-2012 10:03 AM
About every day or 2, Netflix will freeze about 25% into loading a video and say it has been deactivated and require me to login to reactivat ethe account again. THis happens whether the WD is turned off at night, left on, in standby or hard booted. A factory reset does nothing.
Running 1.07.18 and the problem persists.
Yes, HuluPlus, Pandora, and Vudu.
Yes (butt not Vudu).
After the login screen. I will open the Netflix app, select a show, and it stops around 25% before telling me it is deactivated.
Yes, works fine on a laptop, desktop, TV, BluRay Player, and through Playon media server.
05-05-2012 02:01 PM
Seems like a common problem Pick movie, tries to start , locks up or just asks if I'm a member ? When I respond yes I must then respond with user name and password. Bloody nuisance. Netflix said you are working on problem. Will there be a recall or a firmware update? What is estimated fix time? Netflix is expecting my cancellation notice and my WD TV live streaming media player will appear on eBay with best offer accepted. Your response is important to me since it could have a long term affect on our continued relationship.