The Harmony is great, and I have one. Just the cheap one without a screen on it, and it’s still better because you can just plug it into a PC and program everything (it also has a learning capability by placing remotes end to end and reading the signals from your original).
But I don’t believe they will help the problems you are having. If they are what I have, they aren’t on the actual remote. They happen equally to me with ANY IR remote. The slow responses are coming from the main WD unit itself. I believe they’re part of the same whole set of problems people are reporting with the recent firmware, although I’ve seen slowdowns processing the remote button presses to a lesser extent with plenty of earlier firmwares as well (just not as bad).
The best solution is probably to rollback your firmware, but as I said, I don’t think that will 100% solve the issue. It seems to be a less than optimal piece of coding on the unit, whatever controls the IR signal input I mean.
If you are now also having problems with the IP based Remote App, that’s new to me. I don’t much like that app, but HAVE relied on it when my WD stops processing my button presses mid-viewing and I don’t want to simply pull the **bleep** plug out of the back of the WD.
If you have an Android device around (maybe on a phone if your tablet is Apple?) have you tried that? Is it doing the same?
Here’s the links for the Android versions (Android Market and Amazon)
Android: Official (made by WD) Remote Program - https://play.google.com/store/apps/details?id=com.wdc.wdremote&hl=en
Android - Amazon Appstore (for Kindle Fires) - Offical WD Remote Program - http://www.amazon.com/Western-Digital-WD-TV-Remote/dp/B006R6M7VG
Also, here’s a backup plan - the WDIxTV Remote app - an older Android App that still works (it’s simpler than the WD app)
Android: WDIxTV – https://play.google.com/store/apps/details?id=com.osdmod.remote&hl=en
I see some chatter via a websearch that there may have been an iOS version of the WDIxTV program at some point, but don’t know if it’s in the actual iTunes store (Apple kicks stuff out a lot, right?)
