What happened??? Updated to new FW. Now when I try to scroll through the files on the attached USB drive (WD MyPassport Essential 1TB drive) it is glacially slow. So slow it is unusable. I sit here hitting the forward or backward button to scroll from file to file, regardless of directory display mode, and it is just too slow to be of any use. I’ve rebooted, I’ve rebuilt the media library, I reset to factory options… still too slow to use. From the moment I hit the forward button, I get the spinning arrow/circle for as much as 15 seconds before the selection goes to the next file. How is that ever considered acceptable?
I’m reverting to the previous version. What a failure!
I want to roll back the firmware to the previous one which worked fine. this new one (2.02.32) dosent let me play videos from my wd my cloud anymore. it plays like 1 out of 10 videos now. have video codecs been removed in this new update?
Agreed, its just awful with external drives. Please fix WD, asap!
Although I did find after deleting all the metadata(ALL hidden folders) on my external drive and just leaving the bare mkv files, it sped it up back to normal until all the metadata started downloading again. But I suppose that’s always been the case, files without metadata are much easier to handle by the WDTV.
I want to roll back the firmware to the previous one which worked fine. this new one (2.02.32) dosent let me play videos from my wd my cloud anymore. it plays like 1 out of 10 videos now. have video codecs been removed in this new update?
Can I roll the firmware back easely?
Download the 2.01.86 firmware, copy all the files to the root directory of a FAT32 formatted USB drive. Edit the .ver file and change the 2.01.86 to 2.02.86. Insert the USB drive and do the “update”, it should revert to the former FW.
Mine got stuck, though. I had to pull the power and restart, which got me the low-level “insert a firmware USB drive” message. I stuck in the USB drive and it loaded the 2.01.86 firmware and all was well.
Mine one was freezed when navigating as well (3TB My Book Live).
As far as I know, it it caused by the Rotten Tomatoes and Flixter live sync/download, it adds information about those services for every mkv, and also it download the backdrops related, that’s why it is unusable.
Other user asked about in another post, but no answer yet about how we can disable this feature, so Rolled back insted and now like a charm again.
What happened??? Updated to new FW. Now when I try to scroll through the files on the attached USB drive (WD MyPassport Essential 1TB drive) it is glacially slow. So slow it is unusable. I sit here hitting the forward or backward button to scroll from file to file, regardless of directory display mode, and it is just too slow to be of any use. I’ve rebooted, I’ve rebuilt the media library, I reset to factory options… still too slow to use. From the moment I hit the forward button, I get the spinning arrow/circle for as much as 15 seconds before the selection goes to the next file. How is that ever considered acceptable?
I’m reverting to the previous version. What a failure!
Is this not affecting everyone that uses external drives?? I’d be curious to know how theirs is setup different from mine(NTFS 640GB 2.5" in a USB2.0 enclosure), because this is absolutely crippling. I have to either not download any metadata, or switch to one of those lame views that just has the filename.
It is the same for me. YouTube is unusable since the update whereas it was working fine before. It keeps rebooting the device when i try to start YouTube.
I have the same issue WDTV Live has been terrible slow in terms of responsivness. So slow loading external drives and always seems to hang for a while then wakes up … it’s just a bad experience … also some apps wont stream since last update … please fix the firmware and help speed up this unit …
It used to play audio and video media off my WD My Cloud NAS drive, since firmware update is now useless, see’s everything on the drive but won’t play ANYTHING.
Why oh why after the NAS firmaware upadate fiasco a few weeks ago did I update this time. SO help me I will NEVER EVER update any WD Firmare ever again!
Agreed Streamer. The responsiveness is HORRIBLE now. It makes my player SSSSSLLLLOOOOOWWWWW as molasses. The WD Live was never a speed demon but it was useable, but now, geez, what the heck did you people do???
I have 230 movies in my video library(network shares) and moving between pages is agonizingly SLOW, whether I use the built in theme or a user created one. I mean changing pages takes probably 5-10 seconds just to return movement to the user. On the prior version, it would take a second or so to display the next set of box covers and then good to go. not so anymore.
