We are sorry to hear that you are not able to access your Netflix subscription and sincerely apologize for the inconvenience this has caused. We wanted to let you know that at this time, WD and Netflix are currently investigating this issue and are working to resolve this as quickly as possible. We may continue to contact WD Community members directly for additional information regarding your configuration and we appreciate any assistance you can give us in solving this issue. You may also feel free to contact us directly if you have any questions or concerns.
http://www.netflix.com/ContactUs
Western Digital does provide the ability to roll back firmware updates on our media player products which we have seen resolve this issue for some customers. The following page provides instructions on how to roll back the firmware:
