HELP! Audio and subtitles don't work!

Hello,

Make sure that you are using a supported audio codecs and supported subtitles for the movies.

That’s the only reason why it might stop playing some of the files.

For a full list of supported audio files, please check the link below.

http://wdc.custhelp.com/app/answers/detail/a_id/2698/session/L3RpbWUvMTM4OTkwMTE1MC9zaWQvQUhCb1N4S2w%3D#live