File not supported through network but yes on USB?

It’s just been happening for a while and it’s very frustrating, it’s like almost not having Wi-Fi as I have to end up using the USB stick.

Why is it that I get the message that a file is not supported when trying to play it over the netshared network, but it plays fine through a USB connected directly?

Thanks.

Mariano

Even though the error message can be misleading, this error can often mean that the WD can’t open the file at all.  Such as it doesn’t have permission to access the file.

Thanks Tony, but I can read some other files from the same folder! :frowning:

I have the same problem. Just make a copy of the file into the same folder and read the new copied file. Its probably something to do with the permission to read that original file.