External Hard Drives shows no Media Avail

WD Legacy Products WD TV Live Streaming
1

Hi

The subject line says it all. I emailed support but They told me to run chkdisk which did’t solve the problem. now I a am sitting on two 4TB harddrives that both don’t work with WD Live.  Perhaps someone has another Idea here. I tried nearly all the stuff suggested here.  I can attachmy old 1TB drive and it works fine, as do USB sticks.

Thanks Johann

2

just forgot the email notification

3

So, you’ve already confirmed they’re not formatted with ExFAT?

4

it says “file system NTFS”

5

Can’t find the posts ATM but IIRC people reported both GPT and MBR drives (4 TB) to work with the WDTV. Have you tried a different cable (although, USB3 cables are generally thicker than USB2 cables)?

6

yes I have. I don’t know I have tried most of the suggested stuff. and it happens with bot identical drives.