I posted a request to examine this issue here, but after two months and no updates, I’m getting very skeptical about WD actually addressing the issue.
My original post goes into some detail, but to make a long story short my WD TV Live SMP gen 3 completely screws up video output format detection in every single case save one. To the point where it actually DOWNSCALES 1080p HDX videos from Vudu to 720p before sending it to my 1080p display.
Nice. Really nice.
Has anyone else had this issue? Any tips on resolving it? Is it perhaps something confined to my particular hardware setup? I’m getting really tired of having to manually set the output format for each different video I watch.
Thanks for the prompt reply. The post of mine that I linked to (link is again here) gives a lot of details as to how the issue manifests and when.
I’m referring to the Vudu video delivery service available on the gen 3 SMP. Basically, you can use ANY Vudu HDX quality video (they are sent as 1080/24p streams) to test this with. Same goes for any major motion picture available in HD on netlfix.
Yes, you are missing something. While 1080p would be the correct resolution for my display, 60 hz is NOT the correct frame rate in many situations. About half the content I watch is 24p, and should play out at 24 hz.
Instead, setting the WDTV to auto results in an output of 720p for most content save for 24p video files. 1080/24p streams from services like Vudu show at 720p60. That is completely incorrect.
This is a problem with most LG TVs, and several others. LG TVs report their resolution in such a way that the WD believes the correct resolution to be 720p. There are NUMEROUS threads about this in every WDTV model forum.
Really? Numerous threads? I wasn’t able to find any, but then again this sort of issue is described many ways and can be difficult to search from.
If that’s the case, does WDTV plan on issuing a fix? After all, it’s not as if LG is a small fries manufacturer. Their sets and their panels make up a huge portion of all TV sales.