I have a SMP P/N WDBHG70000NBK-1
My SMP has firmware 1.16.13 which is think is up todate
It is connected to a USB WD My Book Essential 2 TB P/N WDBAAF0020HBK-01
There are a number of AVI file that the SMP will NOT play. The error message say that the format is not suported. They are MPEG-4 Visual which is not on the supported list in the SMP manual.
However, if I copy the AVI file to my 80 GB USB WD Scorpin WD800BEVS-08RS 80 GB drive in a external USB case the AVI file plays with no errors.
Any suggestions ??? . . . 
