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Slingplayer on WDTV Live freezes and disconnects / reconnects frequently

Status: In Review
by on ‎11-07-2012 01:33 PM

Which firmware were you using?

Latest one available last week

 

What exactly happened?

Using Slingplayer on WDTV Live box. Connects to the Slingbox correctly, but frequently the picture freezes and no commands can be sent to the Slingbox. On occasion it disconnects without reason.

 

What you were doing?

Watching the Slingplayer in the Live TV App

 

What hardware and media were you using?

Slingplayer PRO HD with WDTV Live. Tried with various routers and connected using LAN cable. ADSL connection is 4.1Mbps or more.

 

Does it happen every time?

Yes. Sometimes as frequently as a few minutes to an hour or so.

 

Does it happen with previous firmware?

Yes. Previous hardware exhibited the fault also.

 

Does power cycling the unit solve it?

NO.

 

Does resetting to factory defaults solve it?

NO.

 

Have you tried this on other devices?

Tried on Slingbox.com on a computer through a web browser on the same connection and it works perfectly for hours at a time.


It's an annoying issue so would appreciate some feedback.

 

Regards,

 

Ben

 

Status: In Review
Comments
by Moderator on ‎11-12-2012 01:10 PM
Status changed to: In Review
 
by on ‎01-04-2013 06:52 AM

Hi Jubei04,

 

any more on this. I have this same issue and don't seem to be able to find any answer.

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- Does resetting to factory defaults solve this?
- Have you tried this on other devices?

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