Display not working with AV out, but works with HDMI

Status: Resolved
by on ‎02-11-2013 04:53 PM

I was using my WDTV Live on my basement TV this morning using the AV out on a older TV.  It worked fine.  This afternoon I turned it on and after the initial boot screen I get a scrolling black and white version of the menu screen or the system will be in a boot loop.  I find it strange that it was working earlier and now it's not.  


I'm using 1.13.18 firmware (latest).  I attempted to reboot multiple times.  I reset the device using the reset button on the bottom of the device.


If I plug it into my newer TV with HDMI it works fine...but I need it to work on both TV's.

by on ‎02-12-2013 08:40 AM

I got it to work by plugging it into the TV with HDMI.  I changed the theme and also changed the resolution to 480.  One of those changes fixed the issue.  My guess is changing the screen resolution to 480.

by on ‎02-15-2013 09:15 AM

It worked for a couple of days and now it goes into a constant boot loop when plugged into the AV out.  When plugged into HDMI it works.  I changed no settings.  I attempted to reset the device.  Same results.

The Live Streaming Issue Reporting is a variation of our idea exchange being used for the purpose of reporting issues with your WD TV Live Streaming Media Player.

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