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Issue Options

Browsing Samba-folders via wifi in list-view slows to a crawl after playing one file

Status: Investigating
by on ‎05-08-2012 01:31 PM
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Which firmware?

1.08.17

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What happened?

Browsing in a newly connected Windows-share via wifi (bg) is resonably fast, but after playing one file, browsing in folders with a lot of items (>300) becomes unbearably slow. This can only be cured by rebooting the device. Media Library is turned OFF.

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What were you doing?

Playing one file from a Windows share.

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Does this happen every time?

Yes.

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What hardware and media were you using?

WDTV Live SMP -01 and a Windows Share

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Did this happen with previous firmware?

Yes.

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Does power cycling the unit solve this?

It solves the slowness, but not the problem itself.

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Does resetting to factory defaults solve this?

No.

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Have you tried this on other devices?

No. The shares work fine for other devices (notebooks etc.).

Status: Investigating
Labels:
Comments
by Moderator on ‎05-11-2012 11:39 AM
Options
Status changed to: In Review
 
by on ‎06-06-2012 01:50 AM
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This is NOT fixed in 1.09.10.

by ‎07-27-2012 09:18 AM - edited ‎07-27-2012 09:24 AM
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This is NOT fixed in 1.10.13.

 

New discussion-thread: http://community.wdc.com/t5/WD-TV-Live-Streaming-Discussions/Browsing-Samba-folders-with-lots-of-fil...

by Moderator on ‎07-28-2012 12:58 PM
Options
Status changed to: Investigating
 
by ‎09-07-2012 08:49 AM - edited ‎09-07-2012 08:51 AM
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1.11.14 seems to have fixed this issue.

But please get rid of the spinning icon at the beginning and the first seconds of playback (also happens when the file is stored on an USB-drive).

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The Live Streaming Issue Reporting is a variation of our idea exchange being used for the purpose of reporting issues with your WD TV Live Streaming Media Player.

In order to effectively report an issue you are experiencing with your WD TV, please make sure you include:

- Which firmware?
- What happened?
- What were you doing?
- Does this happen every time?
- What hardware and media were you using?
- Did this happen with previous firmware?
- Does power cycling the unit solve this?
- Does resetting to factory defaults solve this?
- Have you tried this on other devices?

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