WD TV Live does not support Mybook 3TB

[dougfm]

I have just purchased the WD TV Live Network Media player and a MYBook 3TB drive. After installing the message does not support drives over 2TB.

Is there a fix?

[Ripcord83]

the Streaming Media Player does support 3TB drives, I use a WD Elements 3TB drive daily.

but have tested a 3TB My Book Studio and that works as well.

how are you trying to hook the drive up?

also something to note, the SMP doesn't read exFAT format.

[dougfm]

I transfed a stack of old .avi files from my pc and hooked the Mybook drive up to the TV live box via the usb cable. it seemed streight forward.

[TonyPh12345]

Make sure we're talking about the same box...

What model # and Firmware do you have running?

[dougfm]

WD TV Live HD Media Player Firmware 1.04.17-V

[TonyPh12345]

That's what I thought.

You're in the wrong forum.

This forum is for the WDTV Live SMP (released in 2011.)  

Your box is the WDTV Live HD (released in 2009.)

Your forum is here:

http://community.wdc.com/t5/WD-TV-Live-Live-Plus-Media/ct-p/wdtvlive

But to answer your question, you need to be running firmware version 1.05.04_V or later.  Version 1.04.17_V doesn't support anything larger than 2TB.

See the release notes.

http://support.wdc.com/download/notes/WDTV_Live_Release_Notes_1.06.15_V.pdf

[dougfm]

Thanks. Downloaded new firmware, installed now it all works.