Reply
Honored Contributor
TonyPh12345
Posts: 18,005
Registered: ‎01-11-2010
0

Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)


Moor208 wrote:

Actually, it was 22 insignificante issues fixed.  If they would just give us the fixes we wanted, everything would be fine. 


Yeah.   It was several of the top ten issues.

 

 

===Live SMP / Live Hub x2 / Live+ / Live x2 / 24 TBytes of QNAP + WD NAS ===
Senior Member
Bladeslapper
Posts: 5
Registered: ‎03-03-2012
0

Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

I was wondering if the problems associated with using multiple SMP's  working off a NAS were fixed with this last update.

 

The problem I am referring to is where each corrupts the other's databases.

 

  As referenced here   http://community.wdc.com/t5/WD-TV-Live-Streaming-Issue/Two-or-more-Hubs-or-SMPs-will-cause-Media-Lib...

 

Thanks in advance.

Occasional Visitor
g_fra
Posts: 2
Registered: ‎03-05-2012
0

Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

Hello,
I have a WDTV live3 to connect with an optical cable on an amplifier 5.1 Denon AVR-1800. all functions very well with the update 1.04.12.
With Version 1.07.15 or version 1.06.04, the sound in DTS or AC3 does not function any more on the amplifier Denon AVR-1800.
I am obliged to return in version 1.04.12.
I am afraid to more be able to make of update without losing the DTS and AC3 on my Denon amplifier.

Frequent Advisor
Steggl
Posts: 55
Registered: ‎01-17-2012
0

Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

You probably just have to activate both functions again in the set-up. Did you try that already?

Visitor
ehemad
Posts: 2
Registered: ‎03-04-2012
0

Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

Hi There, can you explain how you did it?, did you use any specific type of USB?, i followed instructions provided and the firmware icon does not appear... do i need to do anything with the system settings?, anything with the wire/wifi connection.... can you provide details of how you managed to roll back?, i am getting crazy, thanks very much in advance

Frequent Advisor
cew0719
Posts: 53
Registered: ‎12-15-2010
0

Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

For me, this new release is far worse than previous versions.  After viewing every file, I get "media no longer available" or when starting to view a new file I get "fatal system error".  I now have to reboot the box after EVERY thing I view.  This is ridiculous!  My media library consists of one external drive and a shared folder on my Windows 7 desktop computer (which is always on and has r/w privilege).  But it doesn't matter which source is being used for playing, I still end up having to reboot the WDTV after every viewing.

 

I will roll back to the previous version, at least I only had to reboot after every 2 or 3 viewings and it only lost my external drive if it was plugged into the rear USB.

 

Why can't WD seem to get a firmware that actually works?  Does anybody beta test these things before they've shoved out on us?

Occasional Advisor
ZeeTee
Posts: 8
Registered: ‎02-26-2012
0

Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

I have a similar problem.
Dolby digital, dts & ac3 work fine in 1.14.12.
Anything after that firmware Dolby digital seizes to work but dts and ac3 work fine!
I've tried so many times to resolve this but have failed :smileysad:
Honored Contributor
TonyPh12345
Posts: 18,005
Registered: ‎01-11-2010
0

Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)

Dolby Digital and AC3 are the same thing.

 

===Live SMP / Live Hub x2 / Live+ / Live x2 / 24 TBytes of QNAP + WD NAS ===
Community Manager
Bill_S
Posts: 6,030
Registered: ‎11-24-2009
0

Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)


Strider_Nemesis wrote:

Bill_S wrote:
What if it's just that we're being required to close up all the holes we may have had in our firmware. Every business seeks to get rid of all of its stock. Do you really think making this change is going to help us do that?

I agree that every business seeks to get rid of all its stock, but the problem here is that the obsolete Latin American unit isn't even available in the countries north of South America, via offline or online retailers. I've never been able to find one in Mexico, and I know of a few people who haven't been able to in other cities within the country or outside the country. That's why I think this is nonsense from WDC, in case wanting to get rid of the obsolete stock is the reason behind this change.

 

Of course, I'm just speculating here, and I'm no expert in the subject. I'm just expressing my feeling. I'm not mad or anything, as WDC hasn't broken any promises. They were very clear by saying that Netflix is only supported in Brazil within Latin America; however, if it works natively (i.e., no VPN, proxy, etc.) outside of Brazil too, I don't think that it is wise to block it just because.

 

Something curious: if you use a Mexican proxy to get into the Mexican Netflix website, and then click on the link at the bottom to view the supported devices, you'll notice that if you hover over the "Other Players" section, the WD logo will appear, and if you click on it, it'll redirect you to the SMP's product website, not the Latin American player's website. I guess Netflix Mexico is about to get a lot of heat from its subscribers for this once they install the newest firmware.



I agree with you.  This is a confusing issue, and we are looking into it.  I can't make any promises, but I know we are working with Netflix about some of this.


Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
Community Manager
Bill_S
Posts: 6,030
Registered: ‎11-24-2009

Re: New Release - Firmware Version 1.07.15 for WD TV Live Streaming Media Player (2/29/12)


montofk wrote:

What was the solution for error 502? I've been getting it all evening.

I've spent most of the last week between this forum on the lap top and the various set up screens on TV. For different reasons, but the novelty wearing thin now for my new gadget. :smileysad: 



We are definitely looking into this error issue.


Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2010 Western Digital Corporation, All rights reserved. | Trademarks | Privacy | Terms of Service | Terms of Use | Copyright | Contact WD