Bug in spotify on latest firmware? (1.08.17)

[frzfrz]

I'm using the WD Tv Live Streaming Media Player

Firmware: 1.08.17

Before the firmware update I had no problems but now when I open Spotify and go to my playlist. All of my playlists are empty except for one which consists of a hundred times one song. Although I think it's a good song I did not fill a whole playlist with it ;-) When I open Spotify on my PC or on my mobile my playlists are fine. I have already deleted and created my Spotify account again with no effect.

Is this a bug or can I do something about it? If it's a bug please fix it soon because it's beside movies the main thing I use it for.

[frzfrz]

I'm using the WD Tv Live Streaming Media Player

Firmware: 1.08.17

Before the firmware update I had no problems but now when I open Spotify and go to my playlist. All of my playlists are empty except for one which consists of a hundred times one song. Although I think it's a good song I did not fill a whole playlist with it ;-) When I open Spotify on my PC or on my mobile my playlists are fine. I have already deleted and created my Spotify account again with no effect.

Is this a bug or can I do something about it? If it's a bug please fix it soon because it's beside movies the main thing I use it for.

[jallanisse]

i got the same issue, nothing listed when showing playlists

[lambrini-kid]

I also have this issue. Has anyone found a workaround/resolved it yet? Tried a complete reset but it made no difference so don't waste your time on that!

[johanlund]

Same problem here. Although it did work with the latest firmware up until yesterday. I guess Spotify has made changes.

[lambrini-kid]

Just did a firmware downgrade. Made no difference at all. Must be a spotify bug rather than wd. 

[frzfrz]

Ok, good to know.

Let's hope that either WD or Spotify will fix this soon.

[nicktee55]

This has been going on all week now, and no solution, or any word from either WD or Spotify on the issue, which is affecting a lot of their customers.,

For me this happened with the old firmware, and also with this week's firmware update.

WD are showing a lack of interest, and although I've contacted Spotify support, I have not yet had a reply.

Come on, Spotify, and WD, talk to each other and SORT THIS OUT QUICKLY FOR YOUR CUSTOMERS!!!! 

I cant help wondering if anyone from WD actually reads what is going on in these forums - HELLO-O-O????

[Leverbrus]

WD reads this forum, I'm sure. The problem is that they just don't give a f***. Don't expect them to fix it. A week is nothing. Other bugs have persisted since last year, without any indication that they are even considering a fix.

We can't even look forward to the next firmware, because it will only introduce a ton of other bugs. 

[frzfrz]

I don't know how or why but it's working again here.

Let's hope it stays this way

[BBBBBrandon]

---

frzfrz wrote:

I'm using the WD Tv Live Streaming Media Player

Firmware: 1.08.17

Before the firmware update I had no problems but now when I open Spotify and go to my playlist. All of my playlists are empty except for one which consists of a hundred times one song. Although I think it's a good song I did not fill a whole playlist with it ;-) When I open Spotify on my PC or on my mobile my playlists are fine. I have already deleted and created my Spotify account again with no effect.

Is this a bug or can I do something about it? If it's a bug please fix it soon because it's beside movies the main thing I use it for.

---

Thanks for reporting this issue.  We will work with Spotify to get this fixed as soon as possible.

[BBBBBrandon]

I'm using the WD Tv Live Streaming Media Player

Firmware: 1.08.17

Before the firmware update I had no problems but now when I open Spotify and go to my playlist. All of my playlists are empty except for one which consists of a hundred times one song. Although I think it's a good song I did not fill a whole playlist with it ;-) When I open Spotify on my PC or on my mobile my playlists are fine. I have already deleted and created my Spotify account again with no effect.

Is this a bug or can I do something about it? If it's a bug please fix it soon because it's beside movies the main thing I use it for.