WDTV Live and Network Shares

I seem to have a similar setup but seemingly not all the headaches.  The following is from memory; my Network and Sharing Center page has frozen on me.  :|

  • Settings on WD TV Live are mostly default: auto-logon to network shares is enabled.

  • I’m running Windows Vista x64, IP assigned via DHCP from AT&T router.

  • WD TV Live signs in using my main account user / pass credentials (has admin privileges)

  • Network Discovery ON

  • File Sharing ON

  • Password protected sharing OFF.

  • Workgroup names match (using WORKGROUP)

  • Vista x64 PC wired to wireless router, WD TV Live connected wirelessly

  • Media Sharing OFF.

  • Public folders are ON.

  • TVersity Media Server ALWAYS works (UPnP).

  • Network Shares is rarely a problem, unless the Live turns on before the PC with shares.

  • I can almost always access these shares from several other devices, apart from when the Vista x64 PC doesn’t have Master Browser status.  Then it’s pot luck whether it disables its own shares or not.  That requires a reboot.

But in a nutshell, if my Vista x64 PC is turned on first, I won’t have any connectivity issues for the rest of the day.

-edit-

With hilarious timing, my PC has fallen off the network.  I saw an error message when coming out of hibernate but closed it, that’s probably what it was.  My Asus EEE is now master browser for the entire network.  :|

-edit2-

PC back up.  Checked Network and Sharing Center and updated the above list.  It was already accurate but I’d omitted that Password protected sharing was off.

Somebody here just made a post that reminded me of something – basically they reminded me that when you upgrade the firmware it toasts your existing passwords for net shares.

You seem to imply that you haven’t done this (IIRC you said that nothing had changed) but it’s possible you upgraded your firmware and didn’t tell us.  If so, you need to reset the Live completely, start over with your network connections,etc. and most especially turn off auto logging and clear network share passwords before starting over again.

If this isn’t the case for you just ignore this meesage.

PixelPower wrote:

I seem to have a similar setup but seemingly not all the headaches.  The following is from memory; my Network and Sharing Center page has frozen on me.  :|

 

  • Settings on WD TV Live are mostly default: auto-logon to network shares is enabled.
  • I’m running Windows Vista x64, IP assigned via DHCP from AT&T router.
  • WD TV Live signs in using my main account user / pass credentials (has admin privileges)
  • Network Discovery ON
  • File Sharing ON
  • Password protected sharing OFF.
  • Workgroup names match (using WORKGROUP)
  • Vista x64 PC wired to wireless router, WD TV Live connected wirelessly
  • Media Sharing OFF.
  • Public folders are ON.
  • TVersity Media Server ALWAYS works (UPnP).
  • Network Shares is rarely a problem, unless the Live turns on before the PC with shares.
  • I can almost always access these shares from several other devices, apart from when the Vista x64 PC doesn’t have Master Browser status.  Then it’s pot luck whether it disables its own shares or not.  That requires a reboot.

 

But in a nutshell, if my Vista x64 PC is turned on first, I won’t have any connectivity issues for the rest of the day.

 

-edit-

With hilarious timing, my PC has fallen off the network.  I saw an error message when coming out of hibernate but closed it, that’s probably what it was.  My Asus EEE is now master browser for the entire network.  :|

 

-edit2-

PC back up.  Checked Network and Sharing Center and updated the above list.  It was already accurate but I’d omitted that Password protected sharing was off.

A few comments / questions / differences:

  • I am using windows media server for my UPnP, not TVersity.  Since I an only using it for music navication, I dont need any transcoding abilities.  If you know of other reasons to use TVersity, let me know.  That however is a seperate subject.

  • Help me out with “Master Browser” status?  This term exceeds my knowledge of network sharing.  Is this something my VIsta machine should have set up? 

  • One of your comments reminds me of a thread I read a thread about these netowrking issues when I first encountered them.  It was saying there due to the way the WDTV worked when you got locked out like this if you booted the WDTV FIRST and then the PC, ti would correct itself.  This did actually work for me the few times I tried it, but I was very frustrated because it is completely impractical.  Eventually I got things working for a week (as stated) and thought I was past the problem.  I guess until  I saw your comment about yours only working if the PC goes first (as it shoudl be) I forgot about this.  I honestly haven’t tried it since my problem resurfaced.  However, needing to boot the WDTV before the PC is rediculous.  I would really have to dig to find the thread again and am not at my home PC for a few days (where I should have the link stored). 

What UsserID are you using to access your shares?  Guest account or a seperate ID?  Password or no password?

mkelley wrote:

Somebody here just made a post that reminded me of something – basically they reminded me that when you upgrade the firmware it toasts your existing passwords for net shares.

 

You seem to imply that you haven’t done this (IIRC you said that nothing had changed) but it’s possible you upgraded your firmware and didn’t tell us.  If so, you need to reset the Live completely, start over with your network connections,etc. and most especially turn off auto logging and clear network share passwords before starting over again.

 

If this isn’t the case for you just ignore this meesage.

The box is brand new.  I did 2 firmware upgrades before I set it up the first time and nothing has been out since then so I am current.

I did restore defaults just to try and start over to see if it cleared up issues.  Since that time I can’t get it to even ackowledge the existing of the shares unless the Guest account is on. 

See my response directly above and the note about booting the WDTV first.  As I think this through, the way I got it to work last time:

  1.  boot WDTV First

  2. boot PC with shares

  3. access schared drives, and get the ID/PW request

  4. enter ID.  and turn on auto login in WDTV.

As I recall, that will get me to where I was yesterday with PW enabled access through a custom UserID account that works on good days :neutral_face:.  It will be Thursday evening before I can try that again.

The question still remains, when I get there, why is the account freezing where it has to be deleted and set back up in order to work.

TODDWDTV wrote:

 

A few comments / questions / differences:

 

  • I am using windows media server for my UPnP, not TVersity.  Since I an only using it for music navication, I dont need any transcoding abilities.  If you know of other reasons to use TVersity, let me know.  That however is a seperate subject.

 

  • Help me out with “Master Browser” status?  This term exceeds my knowledge of network sharing.  Is this something my VIsta machine should have set up? 

 

  • One of your comments reminds me of a thread I read a thread about these netowrking issues when I first encountered them.  It was saying there due to the way the WDTV worked when you got locked out like this if you booted the WDTV FIRST and then the PC, ti would correct itself.  This did actually work for me the few times I tried it, but I was very frustrated because it is completely impractical.  Eventually I got things working for a week (as stated) and thought I was past the problem.  I guess until  I saw your comment about yours only working if the PC goes first (as it shoudl be) I forgot about this.  I honestly haven’t tried it since my problem resurfaced.  However, needing to boot the WDTV before the PC is rediculous.  I would really have to dig to find the thread again and am not at my home PC for a few days (where I should have the link stored). 

 

What UsserID are you using to access your shares?  Guest account or a seperate ID?  Password or no password?

The userID the WDTV uses to access my network shares is the same userID I use to sign in to Windows (the main account with adminstrator access).  I simply wanted it to work ASAP and that was the quickest way I could think of.  Creating a unique account for the Live sounds like an elegant solution but I’m not an elegant person.  ;)

I actually use TVersity with transcoding disabled. The reason being that windows media server wouldn’t play nicely with MKV files (or any other format that WMP doesn’t recognise).  If you’re only interested in streaming MP3s, that probably won’t affect you.  TVersity simply organises and serves my files in their original format, letting the Live do the decoding.  I also use TVersity to stream ShoutCast radio.  If I had a better internet connection I’d likely buy the Pro version and stream Hulu videos too.

When using network shares, the devices communicate via SMB / SAMBA.  In a network like that, one machine must act as local master browser , keeping record of all attached PCs / devices on the network.  There are differing opinions on whether it’s a factor but, in some situations, if the WDTV Live acts as master browser due to being powered on first, the windows share PC might not announce itself on the network for an indeterminate period of time (some claim up to 15 minutes).  As Mike has pointed out in other threads, Windows Vista / 7 has default settings for master browser election that in general should work fine.

Regardless, that should have no effect on your media server (UPnP) connection.

My experience regarding what device should be powered on first is that the PC or device with network shares should always be powered on before the WDTV.  Certainly it appears to be critical for network share connections in my network.  Have to add that disclaimer; YMMV.

Again, UPnP media server connections don’t seem to care as much about what device was switched on first.  I’ve been able to stream 2hr HD movies via media server when the network share was not visible.  I pretty much use TVersity as the fallback for those rare occasions when my PC decides it needs some “me” time.  ;)

PixelPower wrote:>  

 

 

My experience regarding what device should be powered on first is that the PC or device with network shares should always be powered on before the WDTV.  Certainly it appears to be critical for network share connections in my network.  Have to add that disclaimer; YMMV.

 

 

I think Grant’s right here.  I don’t think the whole “master browser” issue means much, but I do think that powering on the Live before you power on the stuff you are going to share is asking for trouble “Hey, this is trouble.  You asking for me?”). 

The reason I’m skeptical about “MB” is that I think it’s strictly a Windows concept, and when my NAS is on (no PCs) the shares work just fine.  The NAS is Linix, the Live is Linix, and there ain’t no master browser in sight (MB was introduced in early Windows days as a way of keeping the many different variety of Windows boxes in some sort of sharing sync).

But if you don’t have your shares setup and ready to go (thus the PC they are on, the NAS they are on) then the Live has a problem finding them.  I’m not sure why that would be an issue for anyone – you can’t possibly play from those shares until something is on, and then you turn the Live on.  Not exactly rocket science.  (And if for some reason your Live is on prior, just turn it off and THEN turn your shares on).

PixelPower wrote:

 

The userID the WDTV uses to access my network shares is the same userID I use to sign in to Windows (the main account with adminstrator access).  I simply wanted it to work ASAP and that was the quickest way I could think of.  Creating a unique account for the Live sounds like an elegant solution but I’m not an elegant person.  ;)

 

I actually use TVersity with transcoding disabled. The reason being that windows media server wouldn’t play nicely with MKV files (or any other format that WMP doesn’t recognise).  If you’re only interested in streaming MP3s, that probably won’t affect you.  TVersity simply organises and serves my files in their original format, letting the Live do the decoding.  I also use TVersity to stream ShoutCast radio.  If I had a better internet connection I’d likely buy the Pro version and stream Hulu videos too.

 

When using network shares, the devices communicate via SMB / SAMBA.  In a network like that, one machine must act as local master browser , keeping record of all attached PCs / devices on the network.  There are differing opinions on whether it’s a factor but, in some situations, if the WDTV Live acts as master browser due to being powered on first, the windows share PC might not announce itself on the network for an indeterminate period of time (some claim up to 15 minutes).  As Mike has pointed out in other threads, Windows Vista / 7 has default settings for master browser election that in general should work fine.

Regardless, that should have no effect on your media server (UPnP) connection.

 

My experience regarding what device should be powered on first is that the PC or device with network shares should always be powered on before the WDTV.  Certainly it appears to be critical for network share connections in my network.  Have to add that disclaimer; YMMV.

 

Again, UPnP media server connections don’t seem to care as much about what device was switched on first.  I’ve been able to stream 2hr HD movies via media server when the network share was not visible.  I pretty much use TVersity as the fallback for those rare occasions when my PC decides it needs some “me” time.  ;)

 

 

Well, if you are using your main login and it’s PW protected it shouldn’t functionally be any different than me using a custom ID, and I still find myself at why doesnt my ID for the WDTV work? 

I haven’t tried to use TVersity with the WDTV.  I did with my X-Box 360 and it tended to screw up the formating of the picture when it transcoded.  The resolution was not as good as the original file and it would double stretch a widescreen video (IE I would get black bars above and below a 16x9 video on a 16x9 TV so I guess it was really "squashed).  Anyway, I haven’t tried it with the WDTV yet.  Howver, if it will pass through and MPEG endoded MKV file without touching the data, then maybe I’ll give it a go.  UPnP always works, but its all about the quality of the audi/video.  Maybe I’ll use it as a backup too.

mkelley wrote:

The reason I’m skeptical about “MB” is that I think it’s strictly a Windows concept, and when my NAS is on (no PCs) the shares work just fine.  The NAS is Linix, the Live is Linix, and there ain’t no master browser in sight (MB was introduced in early Windows days as a way of keeping the many different variety of Windows boxes in some sort of sharing sync).

The D-Link DNS-321 will create network shares via NFS or via SAMBA.  If you hook it up to a *nix system it’ll use NFS.

However, the WD TV Live doesn’t support NFS, so I’m pretty sure you’re actually connecting via SAMBA.  ;)  

Only way to mount an NFS share to the Live is to install B-Rad’s firmware.

In fact, anyone using any brand NAS that creates network shares for their Live is likely using SAMBA, whether they want to or not.

The reason the NAS plays so nicely when no PCs are present is likely because it IS *nix-based, and perhaps SAMBA to SAMBA runs smoother than SAMBA to Windows SMB.

My own suspicion is that the weakest link in any network is the Windows OS.  The mind-bogglingly vast number of networking threads you’ll find on any forum in any language is testament to the fact they still haven’t made networking foolproof.  Sadly, my own flawed network setup lumps me in with the fools.  :(

TODDWDTV wrote:

Well, if you are using your main login and it’s PW protected it shouldn’t functionally be any different than me using a custom ID, and I still find myself at why doesnt my ID for the WDTV work? 

 

I haven’t tried to use TVersity with the WDTV.  I did with my X-Box 360 and it tended to screw up the formating of the picture when it transcoded.  The resolution was not as good as the original file and it would double stretch a widescreen video (IE I would get black bars above and below a 16x9 video on a 16x9 TV so I guess it was really "squashed).  Anyway, I haven’t tried it with the WDTV yet.  Howver, if it will pass through and MPEG endoded MKV file without touching the data, then maybe I’ll give it a go.  UPnP always works, but its all about the quality of the audi/video.  Maybe I’ll use it as a backup too.

Theoretically, there should be no difference in creating a unique logon ID for the WDTV compared to using a pre-existing once.  I don’t think the administrator access would or should make any difference either when connecting to shares you explicitly share to ‘Everyone’ or the unique WDTV user ID.   But that’s the theory.  I’ve often been left fuming with impotent rage at things not working how you expect them to when networking PCs.

Give TVersity a go.  A few versions back it was ■■■■ and flakey.  Now it seems more stable and easier to get up and running.  In the Settings>Transcoder options, disable transcoding (set to ‘Never’).  When specifying folders to share within the TVersity Library (‘Add Item’), go Advanced and again disable Transcoding by settings to ‘Never’.  After adding new content, give it time to refresh.

I find it to be a lot more flexible than the windows media server bundled with Vista x64.

mkelley wrote:

 


PixelPower wrote:>  

 

My experience regarding what device should be powered on first is that the PC or device with network shares should always be powered on before the WDTV.  Certainly it appears to be critical for network share connections in my network.  Have to add that disclaimer; YMMV.

 

 


 

I think Grant’s right here.  I don’t think the whole “master browser” issue means much, but I do think that powering on the Live before you power on the stuff you are going to share is asking for trouble “Hey, this is trouble.  You asking for me?”). 

 

The reason I’m skeptical about “MB” is that I think it’s strictly a Windows concept, and when my NAS is on (no PCs) the shares work just fine.  The NAS is Linix, the Live is Linix, and there ain’t no master browser in sight (MB was introduced in early Windows days as a way of keeping the many different variety of Windows boxes in some sort of sharing sync).

 

But if you don’t have your shares setup and ready to go (thus the PC they are on, the NAS they are on) then the Live has a problem finding them.  I’m not sure why that would be an issue for anyone – you can’t possibly play from those shares until something is on, and then you turn the Live on.  Not exactly rocket science.  (And if for some reason your Live is on prior, just turn it off and THEN turn your shares on).

I agree, it makes no sense whatsoever either technically or prectically to power on WDTV first but for whatever reason… it did actually get the WDTV to connect again when it wasn’t showing anything available. 

I did read it in another thread on this subject but cant find it from here right now.  I think I saaved it at home (not sure) but will check again later in the week when I’m back.  If I come accross it I will post it here FYI.

Been thinking about it today.

I think I"m going to use the “guest” account for access to movies / videos only.  This is where I need MKV’s and not really worried about access as much.

I will probably not have the guest account listed for sharing or security in my photos and music folders and just access them through UPnP as those formats work fine there.  There are other folders with personal info I want as secure as possible.

I will probably mess around with TVersity again to see what added benefit I get.  if it gives me a fall back on MKV’s without compromising quality then maybe I will leave it on.  However, I generally think the less added software the better unless it’s adding useful functionality.  Otherwise I want the server to be as stable as possible which usually means simplier is better. 

What other benefit are you getting from TVersity?

TODDWDTV wrote:

Been thinking about it today.

 

I think I"m going to use the “guest” account for access to movies / videos only.  This is where I need MKV’s and not really worried about access as much.

 

I will probably not have the guest account listed for sharing or security in my photos and music folders and just access them through UPnP as those formats work fine there.  There are other folders with personal info I want as secure as possible.

 

I will probably mess around with TVersity again to see what added benefit I get.  if it gives me a fall back on MKV’s without compromising quality then maybe I will leave it on.  However, I generally think the less added software the better unless it’s adding useful functionality.  Otherwise I want the server to be as stable as possible which usually means simplier is better. 

 

What other benefit are you getting from TVersity?

 

 

OK, so I tried this, just using the guest account for movies under networks shares and media servers for everything else.  when it works, its great. 

 

However, I leave the server on all night and it seems any time I leave the WDTV live off for the night, it doesn’t want to connect on its own again.  The media server function works fine, but when you go to to share folders it just does nothing, no errors or otherwise.  Good news is if you reboot both devices it clears and runs.  At least i’m not having to delete and add the account.

 

Anyone have any ideas?  It’s pretty anoying.

How long do you wait for it?

I find if I turn my Live off (and I power it *completely* down, through a Smart Stip which removes power even to the adapter) that when I turn it back on again and go to my shares it takes a while (sometimes up to a minute or two) after I select one of the folders.  It appears as if it’s doing nothing (and I can’t press any key that’s responsive) but if I wait (take a bathroom break :>)  after that it’s responsive again.

DIfferent circumstances (different setups) may mean different things, but just for grins and chuckles if I were you I’d try selecting one of the shares and then take a ten minute break and come back and see if it hasn’t sorted itself out.  Can’t hurt to try.

mkelley wrote:

How long do you wait for it?

 

I find if I turn my Live off (and I power it *completely* down, through a Smart Stip which removes power even to the adapter) that when I turn it back on again and go to my shares it takes a while (sometimes up to a minute or two) after I select one of the folders.  It appears as if it’s doing nothing (and I can’t press any key that’s responsive) but if I wait (take a bathroom break :>)  after that it’s responsive again.

 

DIfferent circumstances (different setups) may mean different things, but just for grins and chuckles if I were you I’d try selecting one of the shares and then take a ten minute break and come back and see if it hasn’t sorted itself out.  Can’t hurt to try.

my problem is the shares don’t even show up. When I cluck on “network share” nothing hapens. "media Server is already working at thy point so I know it’s on the network.

Bump for any help.

The issue seems to be occurring when I leave the server on over night, by the next night t wont connect to shares anymore… while the server option works.

I can reconnect several times the first night i turn it on, but the next night i have to reboot both boxes to get it to work.

TODDWDTV, looks like this is EXACTLY the problem I’m having.

  • Windows 7 Professional 32 bit on my desktop which acts as a server

  • Connecting to a media server works like a charm

  • Network shares work great after reboot

  • Server’s host name doesn’t even pop up in the Network Shares after a few hours. Nothing that I would to to my WD Live box would help, only rebooting the Win7 server would.

Had no problems whatsoever with the same setup on Windows XP, so it seems to be a Win7-specific problem

If I don’t find a viable solution that doesn’t involve endless reboots, I’ll roll back to XP.

basilisk wrote:

TODDWDTV, looks like this is EXACTLY the problem I’m having.

 

  • Windows 7 Professional 32 bit on my desktop which acts as a server
  • Connecting to a media server works like a charm
  • Network shares work great after reboot
  • Server’s host name doesn’t even pop up in the Network Shares after a few hours. Nothing that I would to to my WD Live box would help, only rebooting the Win7 server would.

 

Had no problems whatsoever with the same setup on Windows XP, so it seems to be a Win7-specific problem

 

If I don’t find a viable solution that doesn’t involve endless reboots, I’ll roll back to XP.

The more I play around with my setup the stranger it gets.

If I let it sit for 24 hours, it won’t connect unless I reboot.

When I access it at least every 12 hours or so it seems to keep working.

IE if I use it at night and then dont try to use it again until the following night I will have to reboot.

However, if I try and use it the next morning, its fine, then will work that night as well, and continue working so long as it doesnt go a full day.   (note I have checked the actual timing)

I have everything about the computer and/or hard drives going to sleep turned off until I figure this out. 

“master browser” is really not a strictly windows concept, it’s part of the Netbios layer. I’ve found that when my WDTV Live becomes master browser, I get into trouble: I’ll have to wait a few minutes before my shares pop up. I disabled my WDTV Live’s ability to become master browser (via the smb.conf) and that solved my problems.

*Bump* on this one - After working for about two weeks, I lost access to network shares and Netflix tonight.  Resetting the unit and deactivating / reactivating Netflix for this device fixed that problem, but I still can’t access network shares at all.  I’ve tried everything I can think of - new account with and without a password, old account with different and no password, using the Guest account… nothing works.  Yet I can ping the IP of the WDTVL+ just fine, it now gets to Netflix, heck, it even sees and accesses a couple of different media servers.

This is the kind of thing that’s going to have me taking this back to Best Buy in a hurry if a fix doesn’t come fast.  Well, all but one of them, anyway, just in case something cool and working for the long term comes along in a firmware update…

I know you said you tried everything, but did you disable auto login of net shares?  And assuming your net shares are set up without a password (recommended) you should just be logging in anonymously with no password (IOW, not touching anything but just moving down to login).  That’s what you’re doing, right?

It might help to know what your network is (what OS, how many computers are doing what) and what’s on when you turn on the Live for the first time.

I have to admit that while I never have an issue with my NAS on my network, I now notice (never really paid much attention to it before) that my net shares for the other machines do come and go at various times.  I don’t normally access them anyway (because I’m usually using the NAS) but every now and then when my NAS isn’t on I will go out to another share and now I find there is an inconsistency in what is available.  Because I have a LOT of machines and because they have different OSs it’s hard to find a pattern (and it’s also hard to get “stuck” because I can always find some machine that has what I want to see) but I can see a situation where others might be in difficulties if their choices are more limited.

OTOH, my NAS works ALL the time, no matter what – so it’s something to consider (and it’s cheap and much cheaper to run than a computer all the time).

What’s the symptom?  The server doesn’t show up on the list, or it won’t let you log in?