OK so 24h after my first email to WD support, I have received the following reply:
| Response Via Email [deleted] | 05/05/2011 12:07 PM |
| Dear Ricardo, Thank you for contacting Western Digital Customer Service and Support. My name is [deleted]. We apologize for the difficulties. I recommend you perform the factory reset on your unit by (...) |
My email is a copy+paste from the first post on this thread. Notice how I specificaly say that “(…) I have already reset the unit to factory defaults after updating the firmware. Didn’t help. (…)” :dizzy_face:
Not a good start, lets see what happens next. :cry:
