01-22-2011 09:30 AM
I have a wd live bought two weeks ago. I ugraded its firmware to 1.04.17 as soon as I get it. At first divx files-480p- played well. But when I tried some 720p or 1080p mkv movies I encountered some hang. The only solution I found is to restart movie and skip that specific second causes hang. First I thought that is related with my external driver. I formatted it but after format the movie still hanged on that spesific second. I'm not sure but I don't think its related with movie because I encountered these hang in every mkv files one or more times. Hangs always occures specific scenes on mkv movies.
What can be the reason for this ? What can do to find and fix the problem.
01-24-2011 02:15 PM
After some research and a couple of hour try i found that it is completely related to well known mkv header compression issue. I tried to muxe mkvs with mkvtoolnix-4.0.0 but it causes some synronization issue between audio and video. I will continue to search an exact solution until a proper firmware update.
01-25-2011 01:25 PM
well I have 1.04.17 firmware but they don't work. I tried remuxe with version 4.0.0 and 4.4.0 with no compression options but it didn't work as ı expected. There is really terrible sound synronization problem with remuxe. Any idea or any suggestion to find the problem will be really appreciated.
01-28-2011 11:19 AM
I noticed that I couldn't watch any mkv from start to finish without problem. All mkv files hangs in some point. Also it doesn't matter it is 720p or 1080p. I added a media info from one of my mkv files.
01-28-2011 11:34 AM
Some people have commented that network share speed has decreased in the newer firmwares, which increases the chance of stuttering when playing HD media.
How are you connecting to your media: Wifi? Network cable? Directly attached storage?
If via wifi or network cable, try putting one of the HD files onto a USB flash drive or external HDD, plugging it into the Live and playing it that way. If it plays smoothly, you know it's network speed at fault, not the files.
Something else to consider is a 3-stage reset: that's a Factory reset, followed by resetting using the side button, then power cycling by pulling the plug for 10 mins.
The unit will reboot after the factory reset (Settings > System). Once it reboots, then perform the side-button reset. It'll reboot. Once it boots back up fully, pull the plug and wait.
Plug it back in and try playing the problematic media again.
01-28-2011 12:19 PM
I am using directly attached storage. As I said before i tried formatting drive but it doesn't work either.
I will try 3-stage reset but I don't get how it can be a solution or what it is good for.