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Occasional Contributor
flacster
Posts: 3
Registered: ‎04-23-2010
0

WDTV Live + Windows 7 "Invalid Username and Password. Please Try Again Later"

Hey everyone,

 

I ran into this problem when I reformatted my computer & re-installed Windows 7 on it. Whenever I'd try to access my Network Shares, the WDTV Live would tell me "Invalid Username and Password. Please Try Again Later". Frustrated me to no end lol! But I came across this in a forum on the interwebs and I thought I'd share it with everyone.

 

If you are getting this message and you installed the Microsoft Live Essentials, uninstall Windows Live ID Assistant. For whatever reason, this is what is causing the confusion between Win7 and the WDTV Live. After uninstalling Live ID Assistant, restart your computer. When your computer boots back up, right click on the folder you want to share, go to Share With and select Specific People... Then a window pops up. If "everyone" isnt listed as the people to share it with, click on the drop down menu, select "everyone" and click the add button, then click the share button. After it finishes sharing the folder, you should have access to your Network Shares from the WDTV Live. Repeat for any and all media folders you'd like to share w/ the WDTV Live!

 

That's It! Took me the better part of 2 days to get this working! Enjoy!

Occasional Contributor
flukeman
Posts: 8
Registered: ‎02-05-2010
0

Re: WDTV Live + Windows 7 "Invalid Username and Password. Please Try Again Later"

Thank you so much. This only started yesterday and it has been driving me mad! I wouldn't have had a clue if i hadn't of read your post :smileyhappy:

Visitor
Paul_Live
Posts: 1
Registered: ‎07-05-2010
0

Re: WDTV Live + Windows 7 "Invalid Username and Password. Please Try Again Later"

[ Edited ]

Good one

 

I spent a few days mucking around with both Network Shares and Media Players as well as Firmware, Homegroups, Shares and Security etc and my WDLIVETV kept saying "Invalid Username and Password. Please try again later" on my Windows 7 desktop, while my old XP laptop worked great.

 

I was not expecting this to work as I could not see the connection, but out of pure desperation, I un-installed Live Sign-in Assistant, and to my big surprise it all worked. Now my WDTV Live (firmware 1.02.21) connects to my Network Share automatically.

 

You still have to ensure on the shares that "Everyone" can read and Password Protection set so that people without a user account can access folder with everyone.  I wonder if I re-install Live Sign-in Assistant will it now work i.e. the order of install important.

 

Otherwise there is an incompatibility problem between Microsoft and WD. Not sure who is responsible to fix it.

 

 

Honored Contributor
TonyPh12345
Posts: 22,861
Registered: ‎01-11-2010
0

Re: WDTV Live + Windows 7 "Invalid Username and Password. Please Try Again Later"

Other device manufacturers are having the same issue with the Sign-in Assistant.   It's bugging more than just WD...  But, Microsoft is the Big Gorilla.   "Live" is their future.  Doubtful they'll change that....

===Live SMP / Live Hub x2 / Live+ / Live x2 / 24 TBytes of QNAP + WD NAS ===
Occasional Visitor
Adoul
Posts: 1
Registered: ‎07-06-2010
0

Re: WDTV Live + Windows 7 "Invalid Username and Password. Please Try Again Later"

Excellent... I lived the same problem... had lost few days on it... Now it works after applying your solution.

 

It was THE ONLY solution that solved the problem... Now I can surf my computers through WD TV Live... (Shared disks and files) without any problem...

 

Thank you so much...

Advisor
stradric
Posts: 18
Registered: ‎12-26-2009
0

Re: WDTV Live + Windows 7 "Invalid Username and Password. Please Try Again Later"

[ Edited ]

I am experiencing this issue, but I do not have an entry for Windows Live ID Sign-In Assistant in Add/Remove programs on Windows 7.  But I do have Windows Live Sync Beta installed.

 

My take is that since I can still browse my file shares from other computers (even through Hamachi), this is an issue with the way the WDTV Live manages authentication.

 

I will report back after removing Live Sync Beta.

 

UPDATE:  Removing Live Sync Beta did not correct the issue.  I had WIndows Movie Maker installed as part of the Live Essentials package for quite a while and the WDTV worked fine.  Next step is to remove the whole **bleep** package.

Honored Contributor
mkelley
Posts: 3,064
Registered: ‎01-12-2010
0

Re: WDTV Live + Windows 7 "Invalid Username and Password. Please Try Again Later"

Actually, the only way you can fix things is to roll back to before the Live sync was installed -- try a restore before that period.

 

MS really screwed the pooch on this one.

Mike "ex-genius" Kelley
Advisor
stradric
Posts: 18
Registered: ‎12-26-2009
0

Re: WDTV Live + Windows 7 "Invalid Username and Password. Please Try Again Later"

Unfortunately I don't have a restore point from that long ago.  But I did finally find the Windows Live Sign In Assistant as a running Service.  Disabling the service and restarting does not fix the WDTV's login issue.

 

But I don't agree that this is a Microsoft issue.  The WDTV Live has many flaws, and this is another that needs to be addressed with new firmware.  I can still connect to my windows 7 file share from my mac.  I can connect from other windows machines on the network.  Only the WDTV has problems connecting.  It's a very problematic device.

Honored Contributor
TonyPh12345
Posts: 22,861
Registered: ‎01-11-2010
0

Re: WDTV Live + Windows 7 "Invalid Username and Password. Please Try Again Later"

It's not just WDTV that has the issue.   Microsoft changed the authentication mechanism for network shares as part of the Live structure.  It's affected Apple products, Linux servers, Syabas, and others.

 

It's impossible to point a finger.   It IS MICROSOFT'S stuff, so if they want to change it, they can.   I don't think they claim that their sharing components are fully SMB / CIFS compliant....

 

Search with google the phrase > "sign-in assistant" broken shares < and you'll get thousands of hits, not just WDTV...

===Live SMP / Live Hub x2 / Live+ / Live x2 / 24 TBytes of QNAP + WD NAS ===
Advisor
stradric
Posts: 18
Registered: ‎12-26-2009
0

Re: WDTV Live + Windows 7 "Invalid Username and Password. Please Try Again Later"

[ Edited ]

I've given up on this.  Regardless if Microsoft is at fault, the onus is on WD to fix the issue with their player.

 

I'm trying to get the Media Servers feature to work.  WMP has never pulled all of my video files into the library for whatever stupid reason.  So I'm now relying on PlayOn (which I purchased a while back for Netflix support).

 

Anyone have any other suggestions for free media server software since WMP obviously sucks?

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