Hi folks, I’m hoping someone may have encountered this problem previously,
I’ve been a happy WD TV Live user for about 8 months, until las week when out of the blue I started having problems playing videos.
My device is networked via the ethernet (CAT5e straight into my switch), and my media is all shared from a Vista box, although I have confirmed that this problem extends to media played from USB-connected drives as well.
I can sucessfully play, pause, ffwd, rrwd and stop the first video I select (mostly avi, some mkv - format doesn’t seem to have an impact on the problem), but if that first video runs through to completion, rather than returning to the video list, the tv screen remains black. In this condition, pressing the ‘back’ button returns to the video list.
If I select another avi or mkv file and either press ‘play’ or ‘enter’, the screen goes black, and I see the spinning blue disc logo, but the media never starts playing. Pressing ‘stop’ doesn’t do anything, but pressing ‘back’ will return me to the video list.
A soft-reset doesn’t help - ie. nothing will play, however unplugging the power and restarting DOES allow me to play another video.
Further testing has revealed that when the unit is in this media-phobic mode, it won’t play music either, although photos seem to display normally.
After trawling this forum I have checked for the library db files in my shares (but they aren’t there since they’re shares, not usb-connected drives), ruled out heat as the cause, and have even updated to the latest beta firmware 1.03.43_V in the hopes this may help - all to no avail, as the problem persists.
It seems very strange that this problem has developed out of the blue, and that it doesn’t occur if I actually STOP the first video before it comes to the end. If I STOP the video, I can then play other videos, no problem, until I let one play through to the end.
Sorry to ramble on - I just wanted to make sure I privided as much detail as possible to avoid ‘did you try this’ questions.
Regards,
Lucas.