Thanks for the reply. My box is about 6 months old and has given me these issues since shortly after buying the stinking thing. I may not want to call the tech support number because I may not be near as receiving as you were. Hopefully I can get some other comments that may lead to some sort of resolution to this thing. I’m afraid If I have to deal with this issue much longer, the unit will end up in a bunch of pieces on my hardwood floor.
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