WD TV LIve won't recognise external drive

icewoman >>>>  I asked a friend of mine to test my WD Live since none of my external HD (500GB nor 1TB) worked after the latest software update. He tried his and it workes perfectly with his HDs.

So, the issue must be my HDs.

Not necessarily.  Since I have not seen these suggestions made in this thread, I will mention to you and others with HD problems w/WD:

1.  Eject HD from WD, turn off power to WD. Remove the HD from the WD unit and connect it to your computer.  Does it work now?

2.  If you get a message that the drive has errors and needs to be scanned, do it.

3.  While the drive is on the PC, delete the hidden folder named .wd_tv (your PC must be set to see hidden files.)  This is a cataloging folder of the contents of the HD; it could be corrupted.  It will be reconstructed when you re-attach the drive to the WD and turn it on…

4.  With the WD unit off, re-attach the HD.  Boot WD.  Wait for HD activity to stop.  Now, does it all work again?

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