I am using WD TV Live PLUS HD device and using the same with a external HDD connected via USB cable, I am faicing a problem of plaing some MKV & AVI files on my LCD, and the error which i recive is “Unsupported file format”. However, for some other MKV and AVI files were getting played with the same setup.
Also i am not able to update my firmware on the device, although i do not recive any error, but the installation never gets finished and the Device gets restarted multiple times.