The Device could not connect to the network

WD Legacy Products WD TV Live & Live Plus
1

I’m using my new 4 TB WD my book for media storage and recently every time i re-connect the external harddrive to my media player i get a white icon that looks like my external harddrive and the error “The Device could not connect to the network” now up until yesterday it would scan and work properly, i just got off the phone with some twit who could bearly speak english telling me that the media player won’t support a 4 TB harddrive,then why did it work before??

 Thanks in advance

2

MPI_Mallard wrote:

i get a white icon that looks like my external harddrive and the error “The Device could not connect to the network” 

You’re seeing this where?  Can you post some screen shots?

3

After loading something on the 4TB harddrive and plugging it back into the wd live plus and turning it on it goes from the start-up screen [on the TV] showing the video icon and then i press enter and i get an white icon that looks like a external harddrive only white that says media servers and when i press enter i get  The Device could not connect to the network. I also tried connecting my pld 2 TB harddrive and now i get the same thing however the media player does recognize my 16 gig usb stick and when that and the 4 TB harddrive are connected and i go to video i get the black looking media player icon that says local drives,i hit enter and go to folders and it shows usb1 and usb2, usb1 has the stuff i put on it and usb2 says there is no media in the current folder. Before i would see the usb1 [when the 4TB harddrive was plugged in] and when i hit enter it would scan for a brief time then work perfectly. Oh and while i’m writing this it suddeny started to work,i can now see tghe content on the 4 TB External drive!!

  Go figure!!