Hello all, I just picked up my new WD TV Live yesterday and hooked it up. The first thing it did was upgrade firmware so it is the most current. I was able to browse network, and play music and video with no problem. I was also able to connect to Pandora and setup an account and create stations both from my WDTV and my PC and I can see the list on both. I can not get it to play any music from Pandora, I select the station and I get the circle for a few seconds then it says it “can not play file type, please check owners manual.” I have searched this forum and google, the only solution was to unplug it, which i have tried, still the same message.
Sorry, I am in the US. And I forgot to post network info.
My new WD TV Live is wired to my router and has picked up a DHCP address of 192.168.0.225. As I said before, it can access Pandora and see the station list created from my PC and can create new list. I have also tried to create another Pandora account with same results.
I have also sent this question to WD support, but no answer yet. I have also tested Youtube and Radio365, both work with no problems. If you haven’t used Pandora in a while could someone please try to access and let me know if it works and possibly provide your firmware version.
Not sure if this will help as I am in the UK and therefore can’t access Pandora, but in another post about being unable to play certain video files after the 1.017 upgrade, they carried out a software and hardware reset and that did the trick.
No solution here. Just confirming that my wife reported her Pandora account no longer works. She just idenitified it 1/14, so it’s unclear when it broke.
Add’l Details: I’m still on 11 firmware, so it’s (necessarily) related to the 17 firmware. Are people on 17 having the same issue?
Thats what I was wondering if everyone on 17 is seeing this issue. I would like to hear from someone on 17 that says Pandora is working fine. I can login to Youtube and radio365, both work fine.
I did setup my account using the access code given to me on my WD. I can login, create and see stations created from my PC or WD, it fails when I launch a station with the file type error.
I have read the link from woflmanii, thanks, i will try the reset and let everyone know. Hopefully I can opt out of the firmware upgrade if this fixes it.
I haven’t had any play hours since it has never worked so I dont think that is the problem, but thanks.
Also, tech support answered that wanted to know what type of music I was trying to play from Pandora, are they joking? I mean, is Rock any different from Pop on the format that is used from Pandora?
I tried to do a factory reset but my firmware version is still at 17, can someone provide me with working procedures to get it back to the factory firmware and possibly a link to other firmware options. I found one link to radidshare for version 10 but its dead.