Reply
Occasional Contributor
cogdpau1981
Posts: 2
Registered: ‎03-02-2010
0

No Netflix for WD TV Live

I wrote WD to see if Netflix would be streamed with the WD TV Live and this is the response I received:

 

Thank you for contacting Western Digital Customer Service and Support. My name is Pablo R.

I apologize for the inconvenience, unfortunately there is not any plans to add Netflix streaming for the WD TV.

I hope that we have met your expectations today and that you are satisfied with our service. If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Pablo R.
Western Digital Service and Support

Respected Contributor
Raster99
Posts: 90
Registered: ‎12-01-2009
0

Re: No Netflix for WD TV Live

The CS rep may be confused with the WDTV and the WDTV Live.  It's not possible to add the the WDTV but it is in review to maybe add to the WDTV Live.

Honored Contributor
richUK
Posts: 6,725
Registered: ‎12-09-2009
0

Re: No Netflix for WD TV Live

[ Edited ]

Netflix support is in the ideas section

 

http://community.wdc.com/t5/WD-TV-Live-Ideas/NETFLIX-streaming-support/idi-p/143

 

 

Status: In Review
Thanks for everyone's feedback. We are looking into this. We'll let you know once we have the good news.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I would take the stock support answer you received with a pinch of  salt. I would expect they would be the last people to know and their job is just to give an answer, right or wrong.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
WDTV Live Streaming; WDTV Live; WD Live Hub; My Book Live. Running Windows XP on a PC / Laptop.
Community Manager
Bill_S
Posts: 7,365
Registered: ‎11-24-2009

Re: No Netflix for WD TV Live

Raster99,

 

RichUK is correct.  Adding support for Netflix is under review, and unfortunately, not everyone in Tech Support is aware of what's going on with the WD TV Live Ideas forum.

 

Bill_S


Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
Trusted Contributor
nijaju
Posts: 217
Registered: ‎01-01-2010
0

Re: No Netflix for WD TV Live

Just wanted to point out that what a lot of people have been waiting for is happening with competitive devices. Seagate's equivalent device, the Freeagent Theater+ HD Media Player, just got Netflix support.

 

http://www.hackingnetflix.com/2010/04/seagate-freeagent-theater-hd-media-player-is-latest-netflix-st...

Regular Advisor
ptricks
Posts: 100
Registered: ‎01-12-2010
0

Re: No Netflix for WD TV Live

[ Edited ]

 

 

Frequent Advisor
radio1
Posts: 38
Registered: ‎12-01-2009
0

Re: No Netflix for WD TV Live

You are correct on both counts, but your answer does not provide an adequate picture.

 

There are 2 versions of Seagate's HD device.

One has a built-in hard drive (for twice the price of the Live!) and the other version is cheaper than the Live! (with no hard drive included).

 

Also, the Seagate may have different internals, but many devices that offer Netflix have the same chipset or another version of the chipset or a comparable chipset by a different vendor. It is not a question of a particular hardware being capable; but rather if it gets added at all.

Respected Contributor
Raster99
Posts: 90
Registered: ‎12-01-2009
0

Re: No Netflix for WD TV Live

This will be out in a couple months as well:  http://www.amazon.com/popbox-Wireless-Media-Center-Black/dp/B003BYRQO0/ref=sr_1_2?ie=UTF8&s=electron...

 

Netflix and wireless adaptor built in.

Trusted Contributor
nijaju
Posts: 217
Registered: ‎01-01-2010
0

Re: No Netflix for WD TV Live


Raster99 wrote:

The CS rep may be confused with the WDTV and the WDTV Live.  It's not possible to add the the WDTV but it is in review to maybe add to the WDTV Live.


It would be just as possible to do add it to the WDTV as it was for Seagate to add it to their device. If I understand correctly, their device requires a wireless dongle that plugs into the usb port. You have to buy this seperately. WD could do this too. The problem with WD is that they don't want to put in the effort, while their competetors are willing to. In the end, this will put WD on the bottom of the pile. What I don't understand is why WD doesn't just add the wireless module code to the WDTV. They really do have a screwy product map in my opinion.

Frequent Advisor
richlen2
Posts: 31
Registered: ‎12-28-2009
0

Re: No Netflix for WD TV Live

There is so much discussion on this but frankly when we bought our devices there already were devices that had Netflix---we paid for one that didnt have it so I wasn't expecting it.  My Sony Bravia aready had it so I selected a device without it.  Now there are many Blu-Ray players with Netflix as well. I'm very happy with my player as it is and just wish they'd fix some of the minor bug irritations it came with.  

Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2014 Western Digital Technologies, Inc. All rights reserved. | Trademarks | Privacy | Community Terms of Service | Site Terms of Use | Copyright | Contact WD