New WDTV Live Plus HD -- No Sound At All

Wow, that specific? I have issues with Audio via HDMI on my LG as well, but would never have thought it would be that specific.

My audio issues are not always there. Actually, it works fine for a while, but then suddenly kicks out (usually when I try to watch something via PlayOn or now Netflix. At that point, NOTHING plays anymore. Even restarting, etc. won’t clear it up. EXCEPT, turns out that I CAN use my Windows 7 box’s Play To feature to send a file to the box and it resets everything. Then, for a while everything works again as normal.

It is really odd, and of course frustrating to no end. I bought this for my wife, and she’s not real impressed. I’ll have to give the RCA plugs a try.

In the mean time, is there some way to send my specifics directly to WD support to help them diagnose the problem?