MKV stuttering

My WDTV seems to play most files flawlessly, but one particular MKV seems to cause stuttering and further issues, including playback delays with other files (until restart). Resetting the device does not solve the issue, nor does restoring factory settings. I have attempted to manually adjust the video output resolution to no effect.

The firmware is version 1.0.8.17. I have rollbacked to version 1.0.7.18 to no avail.

Please find below details of the file in question:

General Format : Matroska

Format version : Version 2

File size : 5.67 GiB

Duration : 1h 28mn

Overall bit rate : 9 166 Kbps

Encoded date : UTC 2012-04-18 06:16:23

Writing application : mkvmerge v5.4.0 (‘Piper’) built on Mar 10 2012 13:34:39

Writing library : libebml v1.2.3 + libmatroska v1.3.0

Video ID : 1 Format : AVC Format/Info : Advanced Video Codec

Format profile : High@L4.1

Format settings, CABAC : Yes Format settings, ReFrames : 4 frames

Muxing mode : Header stripping

Codec ID : V_MPEG4/ISO/AVC Duration : 1h 28mn

Width : 1 920 pixels Height : 800 pixels

Display aspect ratio : 2.40:1

Frame rate : 23.976 fps

Color space : YUV Chroma subsampling : 4:2:0

Bit depth : 8 bits

Scan type : Progressive Writing library : x264 core 122 r2184 5c85e0a Encoding settings : cabac=1 / ref=4 / deblock=1:-3:-3 / analyse=0x3:0x113 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=18 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=8 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=22 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=0 / crf=17.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=50000 / vbv_bufsize=62500 / crf_max=0.0 / nal_hrd=none / ip_ratio=1.40 / pb_ratio=1.30 / aq=2:0.80 Language : English Default : Yes Forced : No Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

Audio #1 ID : 2

Format : DTS

Format/Info : Digital Theater Systems Muxing mode : Header stripping Codec ID : A_DTS

Duration : 1h 28mn

Bit rate mode : Constant Bit

rate : 1 510 Kbps Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Stream size : 957 MiB (16%) Title : DTS 5.1 1536 kbps Language : English Default : Yes Forced : No Audio #2 ID : 3 Format : AC-3 Format/Info : Audio Coding 3 Mode extension : CM (complete main) Format settings, Endianness : Big Muxing mode : Header stripping Codec ID : A_AC3 Duration : 1h 28mn Bit rate mode : Constant Bit rate : 640 Kbps Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Stream size : 405 MiB (7%) Title : AC3 Language : English Default : No Forced : No Audio #3 ID : 4 Format : AAC Format/Info : Advanced Audio Codec Format profile : HE-AAC / LC Codec ID : A_AAC Duration : 1h 28mn Channel(s) : 2 channels Channel positions : Front: L R Sampling rate : 48.0 KHz / 24.0 KHz Compression mode : Lossy Title : Commentary with filmmakers Language : English Default : No Forced : No

Any advice or suggestions greatly appreciated. I copied this file from a friend and it would be useful to know whether his encoding options are incompatible so they can be avoided in future. If the problem is firmware or even hardware, that would also be useful to know so it can be dealt with appropriately.

Many thanks for your time.

EDIT:

I tried a second encode and the same problem occurs:

Format                                   : BDAV
Format/Info                              : Blu-ray Video
File size                                : 6.39 GiB
Duration                                 : 1h 28mn
Overall bit rate mode                    : Variable
Overall bit rate                         : 10.3 Mbps
Maximum Overall bit rate                 : 35.5 Mbps

Video
ID                                       : 4113 (0x1011)
Menu ID                                  : 1 (0x1)
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 5 frames
Codec ID                                 : 27
Duration                                 : 1h 28mn
Bit rate mode                            : Variable
Bit rate                                 : 8 188 Kbps
Maximum bit rate                         : 40.0 Mbps
Width                                    : 1 920 pixels
Height                                   : 800 pixels
Display aspect ratio                     : 2.40:1
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.222
Stream size                              : 5.20 GiB (81%)
Writing library                          : x264 core 120 r2164 da19765
Encoding settings                        : cabac=1 / ref=5 / deblock=1:-3:-3 / analyse=0x3:0x113 / me=umh / subme=9 / psy=1 / psy_rd=0.60:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=8188 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.0
Language                                 : English

Audio
ID                                       : 4352 (0x1100)
Menu ID                                  : 1 (0x1)
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Codec ID                                 : 130
Duration                                 : 1h 28mn
Bit rate mode                            : Constant
Bit rate                                 : 1 510 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Stream size                              : 954 MiB (15%)
Language                                 : English

dude this hurts my eyes just to try reading… Can you post this info in a better way

Sorry about that.

I had not noticed the copy and paste had compressed everything.

My apologies for the assault on the eyes!

Fixed.

Edit your post and put it in CODE tags.