04-11-2013 05:49 PM
Before posting this, I flipped through numerous other threads that invariably suggested hooking it up to a TV with an HDMI port or checking connections - I dont have an HDMI TV so thats not an option.
So here we go:
I got a WDTV Live from my inlaws this weekend (they got it from Costco) after they came to the conclusion that I would use it more than they would.
I took it home, hooked it up using the AV Out plug and the supplied cable and got a "snowy" rolling black and white image. ( http://i246.photobucket.com/albums/gg84/VSUReaper/
Thinking that I had a loose conection or a bad port on the TV (it is getting on in years now), I switched from the back composite cables to the front composite cables, but to no avail. I'm still getting the same issue. I also flipped the old Xbox on and its working perfectly fine.
Several of the other threads I have been looking at suggested that there are loose cables or that I had plugged it into the wrong plug on the back of the unit or the TV.... Pretty sure I got it right...
I have also held the reset button on the bottom of the unit down for about 15 seconds to see if that would change anything - it did not.
So to recap:
Connections are correct and firmly seated
Reset button has been attempted
Hooking up to an HDMI enabled TV is not really an option
Does anyone have any suggestions for what I can do other than driving an hour away to test it on my inlaw's tv?
Solved! Go to Solution.
04-11-2013 07:36 PM
>>> I have also held the reset button on the bottom of the unit down for about 15 seconds to see if that would change anything - it did not.
Bad idea -- it did change something. The reset button has two functions. If you hold it in for one second the player reboots and returns all settings to the factory default. (You can also do this with the remote).
If you hold the button in for 10 seconds or more you change the player from US (NTSC) to Europe (PAL) video format. If you live in US, you changed it to Europe. Now, assuming you did this only once, do it again for 10 seconds and return it back the way it was. Hopefully, things will improve. Go ahead and reset to factory defaults for the one second press.
Now, since you found the WD forum website, go find the support section at www.wdc.com , find your player model and download the complete user guide -- you're gonna need it.
04-12-2013 05:04 AM - edited 04-12-2013 05:08 AM
04-12-2013 06:38 AM
Make sure the cable is actually in the AV OUT port, not the YPbPr port. It's easy to get them confused.
04-12-2013 10:44 PM - edited 04-12-2013 10:46 PM
@ Tony I dont have the big fancy one with the extra ports (assuming there are extra ones) - just a USB, power, HDMI, and the AV Out port.
What it turned out to be was that it did somehow get into PAL mode - took it to a Future Shop and they let me hook it into a display TV so I could change the settings.
Now I have to figure out how to get my NAS drive to show up with all of the files.
Edit: Sorry if that response comes off as snarky - not intended!!!
04-12-2013 10:56 PM - edited 04-12-2013 10:58 PM
for future reference Bulliwyfthetank you have a WDTV Live SMP (you're posting in the wrong forum)
The WDTV Live and Live Plus (which is the older device) have different rear connections: eg