Bill_S, Themers and others,
Bill, thank for taking the time to moderate and respond to concerns. Themers, thank you for the work that you do. Other contributors, thank for your input. It can get frustrating from all sides when things get broken or and upgrade is really a downgrade. Changes are made by some coder in the back office coding or having to take orders from a suit who hardly read these posts and hearing our praises, suggestions and complains. I’m one of those senior exec in a suit for a Fortune 100 company by day and a geek by night and weekends.
One thing I’ve learned over the years is to listen to the internal customers (other employees) and the external customers (people who buy the product). One can’t meet everyone’s desires but strive to go out of the way to please them and you’ll have a winning business for the sustainable future.
Has WDC thought of leveraging the strengths of some of these themers to test out their beta firmwares before releasing the official firmware? These people are passionate about their contributions and work hard to give back to the community and help WDC sell more products.
