i have mentioned / questioned this before. why produce / sell something and advertise it as being customizable, without instruction / guidelines that themers can work with / to. The lack of interaction from WD is a joke.
now i understand it is a user forum, but how can the users have answers ? they didnt design this product. its like buying a modern day car, with no insruction manual. and having 50 unmarked buttons on the dashboard you have no idea what they do. and asking the salesman. and all he knows how to put fuel in it, and turn the lights and wipers on. But thankfully we have guys like joey and others who are prepared to sit and press those buttons.
How long would it take for someone at WD who has a clue on the workings of the gui, just to put down his cup of coffee and write a page on this forum outlining the rules / guidlines / commands to producing themes. or better still produce theme generator. even if it was a template to work along side thumbgen.
http://community.wdc.com/t5/WD-TV-Live-Hub-Firmware/A-POLITE-REQUEST-FOR-AN-OFFICIAL-RESPONSE-FROM-WD/td-p/363095/page/3
From the above post. users did actually get a comment from a MOD regarding another issue which has been questioned / commented on / requested for over a year. if guidelines / templates were given on initial release of this product WD wouldnt have the posts of frustated users that they have, or even lose loyal customers like myself.
replys from a mod.
1) ** What I found is that we really only support jpegs - ( **a confident reply ?. )
2) I think we are working on bringing out more documentation on doing themes ( another confident reply… you think ??? )
**3) I mean, we already know that png’s work. It’s just whether transparent png’s work. Which if I’m understanding users correctly, they don’t. **Has anyone tried using png’s at 1280 by 720? Do they work correctly, as jpeg’s would? I would start there. ( from this comment, it seems to me that WD, are sitting in that seat pressing those buttons too,… but from the firmware releases they dont seems to be having much luck. It’s just whether transparent png’s work. Which if I’m understanding users correctly, they don’t., if you knew your product you would know they dont, and you wouldnt need lots of users over a year to tell you so.!!! )
Are There Standard Variables / Options when creating/modifying a Theme ? the chances of you getting any of this info out of WD, you would have more chance of getting a juicy steak out of a lions mouth,. And the chances of these standard variables working in the next firmware release., would be the same chance of you getting out of that lion enclosure with that steak and your limbs still intact.