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AmensAdore
Posts: 1
Registered: ‎05-13-2012
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Wrong username and/or password

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‎05-13-2012 02:35 AM - edited ‎05-13-2012 11:20 AM

I have just updated the firmware to 3.04.17 and then it wanted the login information to my computer again. But EVERY time I type in the CORRECT username and password, it gives me an error. I think I have typed it 15 times now. And I have doubled checked it on my computer. I even tried to reset the WD Live TV hub.

 

I remote desktop the computer I want reach from my laptop and that works perfectly.

 

I remember I had this issue before when I first set it up, but I can't remember what I did to resolve it.

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Alucardx23
Posts: 4,266
Registered: ‎01-14-2012
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Re: Wrong username and/or password

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‎05-14-2012 01:14 PM

It might help if you review the steps from the link below.

 

http://wdc.custhelp.com/app/answers/detail/a_id/3787/session/L3RpbWUvMTMzNzAyNjM3NC9zaWQvU29DaUU2WWs...

Click the Kudos star to say thank you for helpful posts and be sure to come back and 'Accept as Solution' under options for the post that solved your issue.
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dragonball72
Posts: 1
Registered: ‎05-17-2012
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Re: Wrong username and/or password

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‎05-17-2012 02:45 PM

i have the same problem now and i need help to solve this.please help me out thanks..

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