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Occasional Contributor
georgecarlin
Posts: 3
Registered: ‎12-05-2011
0

WD Discovery Can't find Cisco DPC3825

So my cable company recently replaced my Netgear modem/router with the Cisco DPC3825 and now the WD Discovery tool can't seem to find my Live Hub. I even formatted my HDD and re-ran the tool still but it can't find it. Can someone tell me if there is a way to make this work?

 

Thanks in advance.

Honored Contributor
richUK
Posts: 6,759
Registered: ‎12-09-2009
0

Re: WD Discovery Can't find Cisco DPC3825

Can you see it in your network places on your computer.

Why did you re-format your disc, that seems a bit extreme?

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Honored Contributor
mike27oct
Posts: 2,571
Registered: ‎11-10-2011
0

Re: WD Discovery Can't find Cisco DPC3825

You probably need to rebuild your network at Square 1 in Windows, because your network was created using the old router, and now you have a different one.

Occasional Contributor
georgecarlin
Posts: 3
Registered: ‎12-05-2011
0

Re: WD Discovery Can't find Cisco DPC3825

[ Edited ]

richUK and mike27oct:

 

Thanks for the help. Yeah, formatting was extreme, but I do it about once a month anyway, so it wasn't that big of a deal. Anyway,  the only thing that worked was a suggestion I saw in another thread, which was to download netscan. It found the drive and I was able to assign a letter that way.

 

Thanks again for your responses.

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