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Tunein radio app - some stations not working

Status: In Review
by on ‎05-11-2012 05:20 AM
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Which firmware?

-- 3.01.19 and 3.03.13 and 3.04.17

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What happened?

-- Attempting to listen to CBC radio with Tunein. Does not play. Receive error message with 4 options. Also, CFGO (Team 1200), Coast 101.1

1. Is the audio a problem?

2. Do we have the wrong information? 

3. Is something else wrong?

4. I want to contact the station/show

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What were you doing?

-- Trying to listen to select radio feed in Tunein

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Does this happen every time?

-- Yes (for CBC radio and others listed)

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What hardware and media were you using?

-- WDTV Live Hub.

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Did this happen with previous firmware?

-- Worked in firmware prior to 3.01.19

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Does power cycling the unit solve this?

-- NO

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Does resetting to factory defaults solve this?

-- NO

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Have you tried this on other devices?

-- Works fine on PC, Android, Ipod

Status: In Review
Comments
by Moderator on ‎05-11-2012 11:58 AM
Status changed to: In Review
 
by on ‎07-21-2012 02:44 PM

well?

by on ‎07-22-2012 06:12 AM
I have the same problem, none of the stations work anymore, i'm getting the same error message, using the latest firmware.
by on ‎07-27-2012 05:00 AM

Update:

 

Firmware version: 3.06.14 - (July 27, 2012)

 

The issue still exists as stated above. Not sure how much attention this issue requires to get it addressed? TuneIn worked flawlessly in earlier versions but since this became an issue in 3.01.19 it still has not been fixed.

 

Could we get some explanation on why a feature that once worked cannot get fixed rather easily?

 

Ed

 

by on ‎10-31-2012 09:49 PM

I don't think these people give a **bleep** about us.

by ‎12-18-2012 10:43 AM - edited ‎12-18-2012 10:45 AM

Same thing with Doug FM from Detroit. If I tune directly to any of these channels, I get an error message about unsupported audio codec though. I only get the 4 option error message if I already have any of the non-working stations in my list of favorities and trying to tune in from the favorities list on the WDTV Live Streaming.

 

Also, CJAY92 from Calgary has inferior sound quality as compared to listening to it from their website with a laptop. That may be a TuneIn problem though.

by ‎01-22-2013 12:23 PM - edited ‎01-22-2013 12:24 PM

Same issue with WD TV Live Plus Firmware Version 1.06.42 (1/17/13)

RMF Classic

Radio RMF Muzyka Filmova (Soundtracks)

Q2 MUSIC (Classical)

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In order to effectively report an issue you are experiencing with your WD TV, please make sure you include:

- Which firmware?
- What happened?
- What were you doing?
- Does this happen every time?
- What hardware and media were you using?
- Did this happen with previous firmware?
- Does power cycling the unit solve this?
- Does resetting to factory defaults solve this?
- Have you tried this on other devices?

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