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TuneIn Radio not playing some stations -

Status: In Review
by on ‎11-01-2012 04:52 AM
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Which firmware?

-- 3.01.19 and 3.03.13 and 3.04.17 and 3.07.14 and 3.08.14

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What happened?

-- Attempting to listen to CBC radio with Tunein. Does not play. Receive error message with 4 options. Also, CFGO (Team 1200), Coast 101.1  & MANY others

1. Is the audio a problem?

2. Do we have the wrong information? 

3. Is something else wrong?

4. I want to contact the station/show

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What were you doing?

-- Trying to listen to select radio feed in Tunein

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Does this happen every time?

-- Yes (for CBC radio and others listed)

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What hardware and media were you using?

-- WDTV Live Hub.

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Did this happen with previous firmware?

-- Worked in firmware prior to 3.01.19

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Does power cycling the unit solve this?

-- NO

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Does resetting to factory defaults solve this?

-- NO

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Have you tried this on other devices?

-- Works fine on PC, Android, Ipod

Status: In Review
Comments
by Moderator on ‎11-28-2012 02:17 PM
Status changed to: In Review
 
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The Live Hub Issue Reporting is a variation of our idea exchange being used for the purpose of reporting issues with your WD TV Live Hub Media Player.

In order to effectively report an issue you are experiencing with your WD TV, please make sure you include:

- Which firmware?
- What happened?
- What were you doing?
- Does this happen every time?
- What hardware and media were you using?
- Did this happen with previous firmware?
- Does power cycling the unit solve this?
- Does resetting to factory defaults solve this?
- Have you tried this on other devices?

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