WD TV Live Hub freezes after some time of playing videos. [ Edited ]

[TonyPh12345]

By any chance, are you you using the GALLERY VIEW?

If so, try changing to a DIFFERENT VIEW before starting a movie.

[srijans]

As I told before, not just playing the movie. Even if i leave the device on the home page (with the navigation menus on the screen) it hangs in few minutes when connected to the internet.

I even tried this after switching off my PC which is the other device on the network. Still it hanged in a few minutes.

[IndianaJonez24]

Same thing is happening to me. I started to update to the new firmware and after it downloaded and hit 100% it froze and I had to unplug and replug the device. Ever since then, my hub freezes.

[srijans]

Yes I too agree, this has started to happen only after I upgraded to the new firmware. But then even downgrading the software did not work.

So I am not really sure if the new firmware has to do anything with it or was it just a coincidence.

[IndianaJonez24]

I've tried downgrading, and that didn't work. Then I manually upgraded to the new firmware, and that didn't work either. Anyone have any ideas?

[srijans]

I am not sure if this is a known bug with WD. I even tried calling the Tech Support for help, but no luck. They said I must have done something.

[richUK]

tomcat76

Your post is blank, are you using IE9?

http://community.wdc.com/t5/News-Announcements/Internet-Explorer-9-and-Firefox-4-issues-with-WD-Comm...

[tomcat76]

Hi . I also installed the last firmware and the picture freezes after a few minutes. I rolled back to the previous firmware and everything is the same ( freezes and network problems)
(and yes... I use IE9 sorry )

[srijans]

@tomcat76 - It works perfectly fine for me If the network is unplugged. So you might also want to try the same. Still I do not have an answer why it does not work when the network is plugged in. Neither WD Guys have an answer.

[tomcat76]

Ill try tonight !! Thank you