WD Live Hub Problems

Is anyone else having these problems? I cannot play any movies on the WD Live Hub. I have transferred all my movies to the internal storage and I have yet to get any movie to play all the way through. Most only play only 2 minutes in and I always get the popup “Windows has found new hardware” on my PC but it cannot find any drivers. I am trying to get any help as soon as possible because I want  to be able to return it if does not function as advertised. Thanks in advance for any help.