New Firmware Release - Version 2.03.24 for the WD TV Live Hub (12/30/10)

I attempted to flash the firmware last night.  Woke up this morning and it was still stuck on the 0% indicator bar of the flash process.  I attempted to reset the unit and now its stuck on the WD TV Live Hub splash/boot screen and just hangs there.  Anyone with any ideas.

I laugh at the support desks just roll back the firmware since I can not even get my unit to boot all the way their rollback firmware instructions are not very helpful.

thanks if anyone can help me I would appreciate it.  I have emailed WD but I expect it might be a week before they get back to me.