A polite request for an official response from wd?

architectonic wrote:

Dear WD Team,

 

Thank you for your recent firmware release version 3.03.13 which ‘seems’ to have addressed ‘some’ current bug issues to date. However, and this is a rather MASSIVE however… ONE MAJOR ISSUE  has yet to be addressed.

 

Support for true PNG images with Alpha transparency for both FOLDERS and FILES. (1)

 

I could bang on and on about this issue with vermont passion, but I won’t, because this issue has been thoroughly covered and explained numerous times (too many to count) by dedicated Theme Designer’s and Live Hub users on various, if not all, sections of the WD TV live HUB community. (2)

 

I will however kindly ask if the WD Team can provide the community with an official comment upon this issue, so as to at

the very least, provide some answers and direction to WD’s current stance on future developments of the hub and future theming parameters.

 

Your response will be avidily awaited by myself to alleviate my complete and utter frustration on this matter.

 

Kind Regards

 

Architectonic

 

(1). There are other issues which are stiffling theme designer’s work. Again these issues have been raised before and again further details can be provided to the WD team if required.

 

(2). I can forward links to posts if so required.

 

EDIT

PS. Any fellow community members who would like to ‘sign the petition’ so to speak! Please feel free… A simple Agree or Disagree would be sufficient, BUT the more comments the better, which could hopefully strengthen OUR voice for a response. 

Perhaps you could include the links in the orignal post.  Some of the readers may not be familar with the issue/defect.

Thanks