Usb storage not reconized

Hi,

I just got the wd tv live hub media player 1 got 2 usb harddisk u normaly use the smallest one 320gb without power supply is been reconized and works fine.

the 1tb wd element with powersupply works fine when i attach it to the computer but is not reconized by the wd tv live hub lot of films on it so … i feel a bit sad can someone help me plz?

http://wdc.custhelp.com/app/answers/detail/a_id/5482/