I have WD TV live hub (firmawre 3.12.13) with a 1 TO internal HD - fill up with 900G0 of data , all this was done and set up under a PC windows 7 sp1 network and was working fine BUT afterI connected my WD TV Hub to a Mac to copy few movies. all the data from the internal HD are not loading back!?.. the wd tv live hub interface keep saying when LOCAL STORAGE / Internal Storage is selected : THERE IS NO MEDIA IN THE CURRENT FOLDER ?
It s look like the Internal HD of the WD TV hub does not load anymore?.. if it was a accessible USB cable HD I could try to repair it with WD drives utilities but as it is only accessible with network how do you repair that contents pls?
Before to make a post ,I have done all what you suggested (factory reset , device reset via setup/system) , I also removed wd discovery and re-install it from a new WDDiscovery.msi (my idea was to clear the driver and re-install it ) but contents did not show up again , when you said clear the media Library what do you mean exactly? Beside all it was done so far
A) by the way the driver I see for the WDTVLiveHub in C windows, system32 DRIVERS is umbus.sys from Microsoft 2006 it is the right one?
B) When I use WD discovery tool the map option is not lighting up only the configure option (the first one is light up)
C) my check connection is CHECK PASSED , I do not see anything in my network PC when I click on WDTVLIVEHUB (I used to have all my Canon movies showing on it) but the contents does not show up anymore …
D) When I log in the local Main.php in the SYSTEM/Storage status I do no see anything just a white drop box, bur down the same page I see in the footer WDTliveHub: status Good , and Usage:9342788.00T / 12876066.00T
E) I went to see the place futurshop 2 days ago where I buy it , the tech look at the box 2 min and just said the only way is to open that box grab out the HD connect on a external USB box and fix the partition that way …,
I bought it 2 months ago only it is new and was working fine until I connecting it from a PC to a MAc or perhaps it is just a coincidence , I can’t tell…
F) the prob with the WDtvlivehub is that we can not access to the internal HD hardware from the USB out of the WDtvlive hub box. I am right? , unless doing what the tech guy said open that box but then byebye warranty
if some one have one or any answers let’s me know …
i have the same problem like yours my wdtvlivehub is a gift from a friend from saudi i encounter problem after transfering movies to my wdtvlivehub using my laptop and i dont know what to do now y
I am also seeing the similar issue, kindly post the solution here. All was good with my WDTV live hub, untill recently it stopped recognsing the internal storage, when i clicked on local storage, it says “NO media is found.” .
Joey thanks for your comment. I have purchased a 3Tb HD for the purpose of backing up the 500GB one.
Unfortunately this problem has occurred before I got to do the backup. I need to be able to access the data to back it up.
It seems to me that a number of WD users report problems where their internal HD or USB HD cannot be seen by their WD hub.
I hope someone at WD has noticed this and found out what causes it. Since the USB HD is reported as “working” I assume thats the case, and its something to do with files recognition. I am hesitating to open the HD case and connect the HD direct to my PC by a 40 way cable. Not too sure what to do if I did that.
Hello Fihthemi, I turned on show hidden files and it does not help .
I don’t know how to do a disc image, I will have to research it.
This USB has worked fine for some months. Files became invisible sometime over Xmas.
The USB HD originally showed on the same screen as the internal HD tab in WD Hub.
My 3Tb disc works on the hub. Doesn’t show on same screen as the WD internal disc but shows when I change files source.
The problematical HD files don’t show whatever I do on the WD hub or my PC. The problem disc shows on my PC ( but without any files showing) but it doesn’t show on the WD Hub.
Before the problem became apparent , As far as I know I havent changed anything on WD hub except sorting Internal HD video files files into Alphanumeric order .
Thanks for your comment. I will avoid trying any SD card in the USB sockets.
C) my check connection is CHECK PASSED , I do not see anything in my network PC when I click on WDTVLIVEHUB (I used to have all my Canon movies showing on it) but the contents does not show up anymore …
D) When I log in the local Main.php in the SYSTEM/Storage status I do no see anything just a white drop box, bur down the same page I see in the footer WDTliveHub: status Good , and Usage:9342788.00T / 12876066.00T
I have done "reset to factory defaults " and tried the reset button under the wd live hub, but still no result.
on top of that I can’t copy any items on the wd live hub internal disk. It just shows that no media is on the folder.
You have to contact support at: support.wd.com/contact/index.asp?lang=en provide them a phone number and when they can reach you. A WD`s tech will call you and will log in your computer to see if they can fix your problem.
They have done that with me and decide to replace the unit as it is under warranty. That why I said it was solved by support.
No warranty? Pull the drive from the Hub, connect it to the PC, back it up then delete all partitions on it. Remove it from the PC put it back in the Hub and run the Format command from the setup menu on the Hub. If the drive is still a good drive the Hub will partition the drive as it needs and you’ll be back in business. Then you can pull it out again hook it back up to the PC and restore your files then put it back in the Hub and be done.
You will loose everything when you format so backup first and make a physical check of your backed up files. Then once you KNOW you have good data on your backup format the hub. Also will help to have NO other drives connected to the hub so you don’t format the wrong one.
If the drive does not show in the Disk Manager it’s bad, or has a problem, the hub has a problem or it might have come disconnected (doubt that).
