I had a similar problem where the Live Hub was not able to see my Synology NAS. I have a Netgear WNDR3700 wireless router that has a USB port that allows for the addition of an external drive. The router was set up to enable the media server for that USB port. When I went into the router configuration settings and disabled the media server, my Live Hub was able to see my Synology NAS. I believe that some of the other routers like the Linksys E3000 might have a similar setting since it has a USB port also. Hope this helps.