Pardon me, Bill but I have to take issue with that. I’ve only been on the forum for a few weeks now and my exposure has been limited, but I don’t see WD responses to issues very often. Granted the format lends itself to user-to-user interaction and often the issues are resolved before WD has a chance for input. But I’ve seen other issues that don’t seem to be resolved and all I’ve heard from WD is the sound of crickets.
WD has a media streaming lineup that in my opinion has, hands down, the most potential of any I’ve seen in the price point. But potential unrealized isn’t going to keep customers. I know it takes time to correct issues and maintain coherent revision history, and adding services is a vital marketing requirement, granted. If the little nagging aggravations aren’t even acknowledged how can anyone possibly KNOW that you care.
Throw us a bone, man. We all want this lineup to be the best thing going. You have willing and capable testers with a vested interest in making things right. Use us. You might find we’re a more valuable resource than you think.
Respectfully,
GCG
