Unable to see video files on WD live hub

I am using the wd tv live hub to playback video files and I have never had any issues until recently. Some copied files are not visible when looking for the files using the live hub user interface, but are visible over the network from my laptop and by a seperate wd tv live on a different tv. I know the files are there, but why are they not visible on the wd tv live hub. 

Has anyone had a similar issue? Is there a solution? Any feedback would be appreciated.

Maybe this thread will help you. 

 

http://community.wd.com/t5/WD-TV-Live-Hub-Discussions/Can-t-see-any-of-my-video-files-on-Internal-HDD-Storage-local/td-p/221422/highlight/true