Internal drive won't show files [Pictures]

I had just about the same thing happen to a friend’s Hub. This is what I did:

Pulled drive from the Hub and put it on a USB adapter to the PC

Backed up ALL the files to another drive

Used Windows Disk Manager to delete ALL partitions on the drive

Removed from USB adapter and put it back in the Hub with NO partitions on it

Allow the Hub to partition and format it using the Hub’s Disk Manager

When completed put it back on the PC put your files back on it and put it back in the Hub

I think I also did a full reset on the Hub as well

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